Product Management - MBA



Santa Clara, California
Full Time
2y ago

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

We are looking for a rock-star full-time MBA graduate to join us at ServiceNow. You will work on complex high-tech problems by undertaking research, designing and executing analysis, and helping frame and structure complex problems. You will work closely with other team members and stakeholders to accelerate our impact and directly contribute to our overall business strategy. This is an excellent opportunity if you are looking to get a taste of product at a high-growth enterprise software company!   


Overview of our Teams:  

Employee Workflow  

Let employees work and collaborate where and how they want, improving productivity and agility. We make it easier for employees to get what they need when they need it. Embed intelligence into every interaction to deliver experiences that break down silos and unlock productivity.  

Creator Workflow  

Build connected digital workflow apps fast with a low-code platform. Create intuitive experiences users love. Enable cross-enterprise, low-code apps that safely deliver agile services at scale  

Customer Workflow  

Drive customer loyalty with connected digital workflows. Go beyond traditional CRM and field service. Digital workflows are the building blocks for modern customer experiences. Extend service beyond the contact center and scale operations by automating work across departments.  

IT Workflow  

Workflows turn IT into an engine for growth. Seize the upside of operational resilience and raise employee agility.  

We unite IT, risk management, and security operations on a single platform. Deliver modern, resilient services aligned to customer-centric priorities.   

Advanced Technology Group (ATG)  

A customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers.   


Additional team availability with: Platform Product Management, Product Management Web Experiences & Analytics, and NowX.  


  • Currently enrolled as a second-year MBA student with a Spring 2022 graduation date.   

  • Strategic mindset: able to drive product strategy that achieves substantial customer value and business outcomes; able to make trade-off decisions considering what’s desirable, viable, and technically feasible.  

  • Technically savvy with experience working with developers and designers to craft delightful customer experiences.  

  • Strong prioritization skills and the discipline to focus on high-impact activities.  

  • Top-notch written and oral communication skills.  

  • Exceptional problem-solving and analytical skills and a proven process of data-validated, hypothesis-driven, experiment-tested decisions.  

  • A track record of productive collaboration with engineers, designers, and other product managers and enjoys working in a highly collaborative environment.  

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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Onkar By: Onkar