Agile Transformation Lead Coach

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers. 

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

How you will make an impact:

Visa’ Agility Hub is seeking a high caliber, seasoned Agile Transformation Lead Coach to perform portfolio and program level  and contribute to the adoption of standard agility practices across the Visa ecosystem.

In this role, you will be part of Visa’ Lean Agility Hub. You will be responsible for content creation, train the trainer programs and portfolio leadership as they embark on an Agility transformation journey. You will leverage your ability to implement change within a large scale, matrixed organization spanning across Technology, Product, Finance, and Client Services. This role also focuses on identifying areas of improvement in existing processes to bring them in line with Lean/Agile principles and remove unnecessary roadblocks to product development and delivery.

Deliverables:

• Educate cross-functional teams on lean and agile principles
• Facilitate the definition of transformation outcomes with senior leadership.
• Implement and augment transformation roadmap
• Lead various workshops such as Value Stream Identification workshops, Value Stream mapping workshops
• Participate in the selection and launch of team of teams
• Collaborate in the creation of  VISA specific content to onboard new coaches.
• Collaborate in the creation of  VISA specific content to onboard new portfolios.
• Onboard new coaches and ensure they have the portfolio and Visa context.
• Conduct a kick off and readiness assessment with portfolios new to Agility.
• Oversee and implement an engagement model with coaches deployed to new teams.
• Engage with portfolio leadership to ensure objectives are met and quality coaching is delivered.
• Partner with the Learning organization on trainings, workshops and experience for different maturity models.
• Provide regular updates on the adoption of Lean/Agile principles at Visa

Why you’ll love Us:

• We believe what we do is a team sport – we win together
• Our team loves what they do – driving the future of Payments
• Quality outcomes and relationships are what matters to us
• Visa is going places and we are on the forefront
• We are growing and evolving as we go

Basic Qualifications:

• 10  years of relevant work experience in software development with a Bachelor’s Degree or 5 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD.
• 10 years’ experience as a full time Agile coach

Preferred Qualifications:

• You are a passionate Agilist who knows the difference between Agile and Agility, and can easily explain it
• You are easily able to apply Lean Thinking/Principles to business problems and create high agility solutions
• You have strong acumen of Financial Services industry, including regulatory requirements
• You have strong Software and Product development experience
• You have extensive experience in implementing large scale Enterprise-agile transformation with success record in using SAFe as a framework of reference :   Hands-on experience in launching a new ART, supporting and coaching Program Increment (PI) planning
• You are SAFe Program Consultant (SPC) certified
• You have hands-on experience in SAFe and have participated in at least one SAFe implementation
• You are self-motivated and highly driven. You have “get-things-done” DNA
• You can demonstrate strong knowledge of / and background with lean/agile concepts in a large company/enterprise.
• You have Agile/Scrum certifications are a plus (Certified Scrum Master, Certified Product Owner or the SAFe SM/PO certifications)
• You have experience with agile work management tools such as Jira Align and Jira.
• You have championed or co-designed coaching programs to scale adoption.
• You are able to influence and impact at the VP and above level.
• You have excellent verbal skills. In particular, a demonstrated ability to communicate to multiple organizational levels
• You are a strong team player with advanced  interpersonal & relationship-building skills
• You think out of the the box and enjoy finding creative solutions to challenges

Work Hours

The incumbent must make themselves available during core business hours. 

Physical Requirements

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.

All your information will be kept confidential according to EEO guidelines.