Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.
TGI is searching for a Level II Client Service Specialist (CSS) in Fremont, California or able to work remotely. This CSS will possess exceptional customer service skills who excels at building trusting relationships with customers and colleagues. Candidates must demonstrate excellent phone and email etiquette, project a pleasant tone regardless of the nature of the client correspondence, and exhibit empathy towards our customers.
The ideal candidate would possess:
Basic Minimum Requirements:
Bachelor’s degree, or equivalent experience required
3+ years of customer facing experience
1 year applicable experience in pharmaceutical, medical device or lab testing space
Authorization to work in the Unites States indefinitely without restriction or sponsorship
Position is full-time, Monday - Friday , 9:30 a.m. – 6:00 p.m. (with an occasional Saturday as needed) Candidates can work remotely, with the expectation of traveling to Fremont CA. for onboarding and training required.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
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