Senior Knowledge Management and Partnerships Officer


Oxfam America

Boston, MA
Full Time
2y ago

Company Description

Oxfam is a global organization working to end the injustice of poverty. We help people build better futures for themselves, hold the powerful accountable, and save lives in disasters.

Job Description

REPORTS TO:      Director, Global Engagement and Partnerships with Matrix to Senior Grants Partnership and Quality Manager


COORDINATES WITH: Regional Engagement and Partnership Leads; Senior Grants Partnership and Quality Manager; Grants Managers, Oxfam country and Regional Media, Communications and Monitoring Evaluation and Learning (MEL); Public Engagement (PE), Resource Development (RD), and Evidence of Impact Storytelling Cell.


PURPOSE OF THE POSITION: The purpose of this role is to foster an environment conducive to knowledge exchange and learning by managing knowledge products from eleven countries and clusters, four regions and five affiliates based in the South, and other relevant geographies. This role serves as the “hub” for various data and information related to OUS partnership with Countries, Clusters and Regions (CCR), including inputs such as country and regional operational plans, OUS Unrestricted (UNR) allocations and technical support; and outputs such as the One Program Report (OPR), Annual Operational Reports, Case Studies and stories of impact. This function works closely with the Knowledge for Impact (K4I) team, and the Public Engagement and Resource Development Divisions. A successful employee in this position will enable Oxfam America to effectively tell our impact story for multiple audiences: institutional donors, individual donors, Board, and staff in the US and globally.


PRIMARY RESPONSIBILITIES: The Senior Grants Quality and Partnership Manager will be responsible for the following:


1.     Strategy:

·       In close coordination with K4I, PE, RD, Regional Leads and Grants Officers, develop knowledge management and learning strategy.


·       Co-lead the establishment of mechanisms for learning and exchange between OUS and Strategic Partner Countries, Clusters and Regions (SP CCR) and other relevant stakeholders.

·       Help establish an OUS organizational culture that promotes and supports knowledge sharing across technical, cross-cutting, and country support/engagement teams.


2.     Knowledge and Learning:

·       In collaboration with the K4I team, develop an accessible database for all inputs and outputs from both OUS and SP CCR in the OUS Partner Affiliate planning cycle (i.e., from operational/horizon planning to reporting and learning products and outcomes etc.)

·       In collaboration with the K4I team and the OI MEL coordinator, develop a learning agenda from regional OUS contributions, specifically in the areas of Economic Justice, Climate Justice, Gender Justice and Humanitarian

·       In collaboration with the K4I, PE and RD teams, and other relevant staff in the Impact and Partnership Division (Global Programs), work with OI MEL and CCR partners to identify innovative approaches to knowledge management and dissemination in a post-COVID context.

·       Promote the application of new knowledge to improve development practice and effectiveness through a variety of tools, including the use of the Compass Platform.

·       Partner with Regional Leads and the Senior Grants Partnership and Quality Manager, to provide data periodic analyses and summaries of OUS contributions (money, people, time, impact etc.) in its partnership with CCR and Affiliates based in the Global South.

·       Disseminate learning products to relevant internal OUS audiences as needed for policy advocacy, program, and fundraising purposes.


3.     Knowledge Management and Partnerships:

·       Promote a partnership approach to behaviors, culture and ways of working

·       Connect, convene and broker knowledge between OUS and SP CCR staff (i.e. MEL, Media and Communications and Program Quality etc., staff at CCR level)

·       Support SP CCR with the identification of capacity for enhanced Monitoring, Evaluation and Learning (MEL).


4.     Other:

·       Participate in cross-divisional evaluation and learning initiatives related to knowledge and learning improvements.

·       Track and ensure OUS can capture data on inputs, outputs and impacts of its contributions for special grant initiatives such as the Agility Fund and Co- Financing initiatives to non-SP CCR.


·       Stay abreast of knowledge management in the confederation, particularly in the areas that are relevant for OUS investments in the region through the Knowledge Hubs, working groups, networks, and other mechanisms.





·       Perform all duties appropriately for a multi-cultural environment, treating all persons with dignity and respect, and be familiar with and committed to the mission and goals of Oxfam.

·       Stay abreast of professional standards, trends and issues affecting this set of responsibilities, continuously striving for enhanced quality and impact and demonstrating continuous personal learning and development.

·       Be creative in supporting the development of geographic strategy and engagement frameworks that fit Oxfam’s unique set of programs and influence capacities.

·       Proactively identify objectives and solutions to problems and challenges.

·       Work effectively and collaboratively in support of building a team-based culture of work.

·       Be familiar with and committed to Oxfam and Oxfam America’s mission and goals.

·       Understand gender just, feminist and inclusive practice within key areas of responsibility and commit to promote gender justice and diversity in our workplace and programs.

·       Within key areas of responsibility, commit to providing a safe environment for staff, partners, and program participants, and commit to promote safeguarding in our workplace, programs, and the communities we serve.






Education: Bachelor’s degree in a relevant field.


Experience and Core Competencies:


·       Seven to ten years in international development roles with increasing responsibility.

·       Experience delivering on international programs, specifically in the areas of MEL, knowledge management and exchange.

·       Experience designing and implementing processes and procedures for effective engagement of multi-disciplinary, cross-organizational working groups.

·       Understanding of how to organize knowledge and data common to several geographies and tailored to varying contexts.

·       Experience carrying out analyses and reporting to evaluate the effectiveness of current approaches, identify future priorities and to provide evidence of effectiveness in strategic relations.

·       Ability to communicate with stakeholders with tact and diplomacy.

·       Strong communication, presentation and facilitation skills.

·       Excellent written and verbal communication skills with fluency in English, with the experience ability to articulate complex issues to a wide range of audiences and stakeholders.

·       Experience working with a diverse team of individuals


·       Able to work effectively in a networked and matrix structure, demonstrating good leadership and good “followership” (i.e., the ability to take direction well) as needed.




·       Experience working and living in a developing country context

·       Experience in rights-based, social justice programming and approaches.

·       Master’s degree or equivalent experience

·       Proficiency in a foreign language

Additional Information

All your information will be kept confidential according to EEO guidelines.

Oxfam America is a Gender Just organization and an equal opportunity employer. We have a zero tolerance policy for any sexual harassment, exploitation, and/or abuse. We welcome all persons to apply and do not discriminate. We take measures to prevent discrimination against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish

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