Senior Product Designer, Web Platform

at

Krisp

Yerevan, Armenia
Full Time
8mo ago

Company Description

At Krisp, we are developing and launching applications that enhance the professionalism and productivity of employees and contact center agents. Krisp mutes background noise bi-directionally during calls and is the only software available in the market to do so as an application, becoming a virtual microphone and speaker within Windows, Mac OS and VDI. We are out front leading this market, with partners and customers including Chase, Concentrix, Discord, Apple and many others. Our team is defining the future of how remote employees vastly improve their voice and video communications.

Job Description

The Role:
You will join Krisp’s Product team as a Senior Product Designer and help us create the web dashboard for our app, including the user-facing functionality for insights, recordings, team dashboard, and more. You will help build a product to be used by many users across the globe and help the admins of Fortune 100 companies to efficiently manage the multi-hundred thousand deployments of Krisp. You will collaborate with people inside and outside the company to perfect the product by crafting innovative end-to-end user experiences with functionality and design aesthetics in mind. You’ll have a chance to influence our design thinking and advance us to the next level by contributing to our design system and user research processes which will elevate our design process and make us better at creating delightful experiences.

What You'll Do:

  • Design clean and functional experiences for the new product features on our roadmap, primarily focusing on the web platform
  • Craft microcopy that is easy to understand, short and to the point
  • Test the design prototypes with the users, learn from them and perfect the designs
  • Take into account existing insights, technical constraints, business needs, and specific market demands to produce data-informed solutions
  • Be autonomous. Take full ownership of your work and full responsibility for every last detail, every step of the way, from whiteboard sketching to high-fidelity final treatments
  • Rapidly produce multiple concepts and prototypes, understanding when deeper exploration is warranted and when it is best to change paths and try another approach
  • Present your design proposals and concepts to relevant stakeholders and iterate fast
  • Participate in user research to gather and evaluate user requirements
  • Plan and design intuitive information architecture, craft accurate messaging and undertones dictated by the project
  • Work closely with the product management, marketing, and engineering teams to help make Krisp feel like a delightful continuum across every touchpoint.

Qualifications

What We’re Looking For:

  • 4+ years of experience in a similar role at preferably consumer-focused design-centric product companies
  • BS/MS in Design, Art, Computer Science or relevant field
  • Experience designing stunning web apps using skills at user interaction and visual design, and using design systems. Experience with designing user management dashboards, analytics insights, or audio apps on the web platform is a plus.
  • Outstanding communication skills to help set up frameworks and brainstorm initial design concepts. Also instrumental is the ability to speak confidently to your own design work and convince others of your reasoning
  • Extremely detail-oriented, flexible and able to work in a fast-paced environment
  • Being customer-focused, with experience using design research methods to uncover customer insights, aptitude for translating and documenting design ideas into visuals that can be shared with all parts of the business
  • Strong understanding of usability and user experience principles
  • Natural curiosity and openness for designing to learn, courage to make mistakes and learn from them.

Additional Information

Benefits at Krisp:

  • Competitive compensation
  • Stock options
  • Learning and development assistance
  • Health, dental and vision insurance
  • Paid Time Off and Sick Time Off
  • Paid Parental Leave
  • Maternity Leave Top-up
  • Gym reimbursement
  • Referral bonus program
  • Work from forest (remote work initiatives)


Krisp is an Equal Opportunity Employer:

All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We do not tolerate discrimination or harassment of any kind. All employees and contractors of Krisp treat each other with respect and empathy.

All your information will be kept confidential according to EEO guidelines.

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Onkar By: Onkar