Survey Scripter

The Company

YouGov is an international market research and data analytics group.

Our mission is to supply a continuous stream of accurate data and insight into what the world thinks, so that companies, governments and institutions can better serve the people and communities that sustain them. 

We have the best data and the best tools. We continuously challenge conventional approaches to research, and we disrupt our industry to ensure that our clients always get the best solutions.

We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We respect and trust each other, and bring these values into everything that we do.

Each day, our highly engaged proprietary global panel of over 15 million people provides us with thousands of data points on consumer opinions, attitudes and behaviours. We combine this continuous stream of data with our research expertise to provide insights that enable intelligent decision-making and informed conversations.

With operations in the UK, North America, Mainland Europe, the Nordics, the Middle East, India and Asia Pacific, YouGov has one of the world’s largest research networks.

The Culture

Diversity and inclusion are fundamental to YouGov. We are committed to giving the world a voice by capturing the opinions of all groups, including the ones that are often under-represented in research. We are also committed to making sure that our products and tools are free from any bias, as accuracy is key to what we do. None of the above can be done without having a truly diverse workforce, in an inclusive workplace. We are very keen on attracting and retaining the best talent. And best talent also means a diverse pool of talent, with various backgrounds and perspectives.

Supporting the wellbeing of our staff, including maintaining a good work and life balance, is important to us. We support flexible working arrangements where appropriate for a role, with many locations offering a hybrid office-and-remote working approach.

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made on the basis of occupational qualifications, merit, and business need.

Alongside other survey scriptwriters and data processing execs, you will be part of an Operations team which strives to produce accurate results every time and supports the rest of the company in delivering innovative and robust research solutions.

The successful candidate will be self-motivated, a confident communicator and a great team player who is able to pick up new systems and programming languages quickly. This is an exciting new chapter for YouGov and we are looking for a candidate who is demonstrably enthusiastic about becoming part of that

What will I be delivering?

• To provide expert scripting services for researchers to aid them in their client relationships
• To take complex questionnaires from researchers and script them using YouGov’s bespoke scripting software in an accurate and timely manner.
• Testing survey logic to ensure that it is error free
• Using experience to liaise with internal clients, advising on best practice and assisting with problem solving
• Management of own workload to ensure that deadlines are met and standards are achieved.
• To assist the senior scripters in implementing any new solutions for improved efficiency within the workflow
• To maintain excellent record administration so as to have an accurate log of work carried out as part of the service
• To ensure all reporting and management requests are accurate and delivered on time

Demonstrated knowledge and experience

• 2+ years’ experience within a similar role, orientated around Survey scripting / Programming. 

Technical skills and qualifications

• Familiarity with some sort of computer language or web-design coding (e.g. HTML, CSS, JavaScript)
• Degree in an IT-based subject, or evidence of a similar level of computer skills

Shift Timings - Monday - Friday 9:30 pm - 6:30 am