Who we are
Miratech is a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication and technology domains since Miratech inception in 1989. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, to be a part of international relentless team which helps the visionaries to change the world.
The Genesys Speech Miner Expert would need to have at least 3 to 5 years of experience. This Candidate will design, build, test, and implement new features and functionality for global Interactive Voice Response (IVR) systems.
The Genesys Speech Miner Expert will be responsible for system analysis, creating technical specification documents, developing source code, and release management. Furthermore, this position is responsible for system integrations, maintenance, and support of contact center components including, speech recognition, routing, and real-time and historical reporting.
Specific Genesys Knowledge of one or more applications including
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