H&M’s Global Customer Service is an omni-channel and multi brand organisation with focus on the customer dialogue throughout the customer journey. We are present in all online markets, where we serve both online and store contacts from all brands within the H&M group. Today we have around 3500 employees and work at 16 locations all over the world.
As a customer service agent for H&M Customer Service Center your most important responsibility is to make our customers' lives easier. You accomplish this by offering the best customer service by phone, chat and email. You will assist our Russian-speaking customers whenever they want information about orders, deliveries and/or payments.
We believe in people and the power that individuals can bring to a team by being open minded, straightforward and driven by our values and feedback.
You will be welcomed in to a friendly and diverse team, where you will have the opportunity to write your own H&M Story, growing and developing both personally and professionally.
Lunch card for all restaurants and bars
H&M discount card for all brands
Group life insurance & Medical package
Various types of training sessions
Quarterly rewards based on performance
Modernly equipped workspace with resting areas, massage chairs, daily fruits, etc., located in the center of Warsaw with an easy access to public transport
Competitive salary based on benchmark tests in Warsaw
Work in a friendly environment where we promote diversity and equality
Please note that we will contact only candidates who pass a pre-screening based on their CV
Click on apply will take you to the actual job site or will open email app.