Process Pro Consulting helps businesses run smarter. Our tech-savvy, process-oriented team specializes in defining and implementing repeatable processes to make sure our customers are getting the most out of every tool.
We're looking for a motivated individual who values:
We’re looking for an experienced, senior-level individual to help advise our customers in Marketing Operations leveraging HubSpot, Salesforce and other software. At Process Pro we work with customers ranging from start-up to later growth stages, in both SaaS and Professional Services industries.
This individual will manage and mentor our RevOps Consultants; lead, manage and develop solutions for our more complex customer projects; develop, document, and optimize processes; review and recommend third-party software tools; establish metrics and reporting for management teams, and enable change management within our customers’ teams to ensure project success.
As part of our customer-focused, results-driven organization you’ll be responsible for ensuring all projects are completed within expectations and the customers’ experiences meet our high standards. You will own relationships with our key customer stakeholders and ensure ongoing success.
Those applying need to be able to:
Collect and review complex project requirements with clients and work directly with team and clients to determine, design, and implement the software solutions
Collaborate with and advise clients on strategy for inbound marketing, lead management, sales enablement, and marketing automation
Have extensive account and project management experience (and feel comfortable mentoring team members)
Advise and manage roadmaps for rapidly growing companies on their Revenue technology stack and processes
Provide strategic direction to clients on how to maximize their HubSpot and Salesforce integration
Maintain the HubSpot and Salesforce Integration, proactively address bugs and sync errors, and lead data maintenance and hygiene efforts for clients in HubSpot and Salesforce
Proactively look for opportunities to grow clients in HubSpot and Salesforce
Oversee simultaneous software implementations for multiple clients, engaging customers in regular strategic calls to ensure project milestones are met
Keep well-documented requirements gathered from clients and provide weekly updates
Organize and analyze data using Excel and build reports within HubSpot, Salesforce, and/or other reporting tools (ex. Power BI).
Research and troubleshoot issues with System Specialists and other Consultants to develop solutions for customer requirements
Develop training materials/guides for customers and educate customers to ensure adoption of the software and understanding of the value of HubSpot
HubSpot 5+ years
Salesforce 5+ years minimum
Experience in Marketing technology, including MAP and CMS
General Marketing Ops and/or consulting experience 8-12+ years
Work history in scaling Software and/or SaaS companies
Setup and management of HubSpot and SFDC integration; Admin experience is a plus
Google Analytics and managing UTM parameters across the organization
Experience mentoring and leading teams
Implementing multiple reporting and visualization tools
Building reports including campaign performance and revenue attribution across different platforms
Ability to map out and optimize the process for managing Leads between Marketing and Sales departments
Experience working with early-stage companies and a deep understanding of the specific challenges they face
Proven project management experience, including the ability to develop project plans, milestones, and then execute to those timelines
Customer-facing consulting or agency experience is a plus; however, all candidates should be able to facilitate meetings and demonstrate the ability to establish and build relationships with clients
Automating workflows for key business processes
High attention to quality and detail
Third-party cloud-based tools such as Zapier or Integromat is also helpful
Strong communication skills
Job Type: Full-time
All your information will be kept confidential according to EEO guidelines.
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