Software Engineer / SRE, Runtime & Traffic



Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. Etsy, Inc.'s 'house of brands' portfolio has expanded to now include four individually distinct ecommerce brands – Etsy, fashion resale marketplace Depop, musical instrument marketplace Reverb, and Brazil-based handmade goods marketplace Elo7. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

Job Description

The Runtime SRE & Traffic team is committed to craft and maintain critical systems that power our 90.5M active buyers and 5.2M active sellers, with a goal of 99.95% uptime. 

Our team’s mission is to build and support world-class infrastructure that is responsible for the availability and reliability of thousands of hosts in GCP that power and excel at abstracting away the underlying networking complexity. We also create & support paved path experiences for engineering teams on their journey to containers at Etsy.

We’re looking for people who are interested in getting involved in a wide array of technologies. We predominantly work with GKE, Terraform, GoLang, Chef, Consul and support the infrastructure monitoring stack powered by Prometheus, Cortex, and Loki. We are also responsible for the networking and content delivery stack, including our CDNs, DNS, VPNs, & enhancing Google’s Software Defined Networking capabilities.

You will be playing an instrumental role in crafting the future architecture of how we run our systems in the cloud and be part of a dynamic international team.

This is a full-time role in Brooklyn/New York, Dublin/Ireland, or remote in the Ireland & US states except for Hawaii & Alaska. Etsy offers three different work modes to meet the variety of needs and preferences of our team: Flex mode for candidates who are comfortable traveling to an office location 2+ times per week, Remote mode, and Office-based mode. Learn more about our flexible work modes and vaccination policy here.

About the role

  • Design, develop and implement highly scalable and maintainable systems by contributing at all levels of our infrastructure stack using technologies like Chef, Terraform, GKE, GoLang, Prometheus, Cortex, Envoy, Consul.
  • Play a key role in creating a paved path to develop, deploy and operate applications on Google Kubernetes Engine (GKE)
  • Design, develop and support Monitoring, Logging & Tracing systems on GKE
  • Work with the Engineering org at large to gain a deep understanding of Etsy Engineering, i.e. security, product engineering, risk, database infrastructure teams, and understand up/downstream impacts
  • Empathy, communication, and technical skills are valued equally.
  • Participate in an on-call rotation and will find opportunities for reducing toil and avoiding technical debt to reduce support and operations load on the team.


About you:

  • You have proven experience with software engineering, where the last 1-2 years are in systems/infrastructure engineering or SRE or DevOps roles, preferably in a cloud environment.
  • Have knowledge of Linux operating systems (Centos in specific) and have a basic understanding of underlying networking architecture.
  • Exposure to container orchestration systems like Kubernetes (traffic ingresses, cluster networking/administration, pod security policies) is nice to have. 
  • Hands-on experience with Infrastructure As Code tooling like Terraform and configuration management tooling like Chef/Ansible is essential.
  • Proficiency in either one of Bash/Go/Ruby/Python/PHP is needed. 
  • Your work has been integral to the success of a project of moderate complexity
  • Have a “leave it better than you found it” mentality, and are willing to work with and improve on code you did not originally write.
  • You are a strong collaborator and communicator with an eye for concise and clear written communication.
  • You understand that being an effective software engineer is as much about communicating with people as it is about writing code.

Additional Information

What's Next

If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you've hopefully seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So write to us and tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.

For U.S. roles only:

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.
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Onkar By: Onkar