This position is posted on behalf of a client of VMG. No recruiters/ agencies please. Please do not contact VMG regarding this opportunity.
Duties and Responsibilities:
Operates a teller station, maintaining acceptable cash limits per policy in order to process a variety of transactions including check cashing, deposits, withdrawals, transfers, loan payments, & negotiable instrument sales.
Provides quality customer service to maximize customer satisfaction, explaining policies, products, and services when required.
Proactively promotes banking products and services, assisting customers in selecting the most appropriate product to fit their current need, and directs them to appropriate staff for further assistance, when necessary.
Follows teller balancing procedures to complete required daily settlement, including work verification, and check scanning.
Interact through verbal and written communication with customers, representatives, external financial institutions, and coworkers in a professional manner.
May assist in balancing and restocking ATM machine, as well as processing night deposits.
Performs various customer service duties as required including address changes, check ordering, debit card, and account, maintenance requests.
Performs various office maintenance activities: counts and lifts coin; files signature cards, stocks teller station.
Promote and maintain the bank’s values and commitment to consistent, high quality customer service toward prospective and existing customers, co-workers, and the communities served by the bank.
Complies with federal, state, and bank policies and procedures including following Bank procedures for compliance with Bank Secrecy Act and related regulations as may be applicable to the job responsibilities.
Assumes additional responsibilities as required
All applicants will be subject to a background check and a credit check.
We offer competitive pay ranges and Full Time employees receive an excellent benefits package with a generous retirement plan. Prudential Bank also offers tuition reimbursement plan for employees who have completed one year of service. We encourage employees to continue professional development through education.
All your information will be kept confidential according to EEO guidelines.