Logistics Coordinator



Montreal, Canada
Full Time
3y ago

Company Description

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else™.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

Job Description

*This is a temporary position until February 25, 2022

Reporting to the Logistics Supervisor, the Logistics Coordinator is responsible for monitoring shipments and maintaining customs compliance. He/She will perform data entry and liaise with carriers and internal departments to ensure shipments arrive at their destination within the required timeframes. 


  • Monitor inbound, outbound and return shipments on a daily basis
  • Ensure shipment paperwork is compliant with SSENSE policies
  • Mediate with carriers to resolve any logistical issues
  • Open and manage shipment claims with carriers and troubleshoot shipment issues
  • Perform data entry for import and export documentation
  • Liaise with the brokerage department to resolve any classification issues 
  • Participate in defining and implementing new logistics processes within the company



  • Certificate In Logistics and Supply Chain Management or previous experience in a similar role and environment
  • A minimum of one year experience in air freight forwarding or brokerage or small parcel global shipping
  • Experience coordinating pick-up and delivery of shipments, monitoring shipment status and communicating with internal and external customers
  • Experience working in an e-commerce environment, an asset
  • Advanced knowledge of Microsoft Office Suite 
  • Good written and verbal communication skills in English and French


  • Highly analytical and customer focused
  • Superior organizational and time management skills
  • Ability to multi-task and work efficiently under deadlines
  • Solid interpersonal skills with a natural ability to build relationships
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