Want to work for one of the world’s most innovative companies that’s fuelling digital transformation across the globe? Are you looking to develop your skillset with potential for career growth?
Jitterbit is the provider of the most powerful, flexible, & easy to use data and application integration platform. Our software allows companies of all sizes to solve the challenges of application integration, data integration, SaaS integration, and business process integration.
eBRIDGE, a Jitterbit company, is a leader in business software integration that offers a world-class, leading-edge technology platform. As an iPaaS company, our cloud-based integration platform for Small/Mid-Sized businesses supports integration for EDI, eCommerce, CRM, and supply chain management. As a result of our rapid growth, we are looking for a Customer Success Manager!
The environment for this role is fast-paced, and will be in the corporate spotlight reflecting keen interest by the executive team and the Board of Directors. Team resources will be drawn from several other groups requiring the ability to succinctly and accurately outline the situation for prioritization purposes. A strong predictor of success for a CSM is the ability to coordinate the activities with multiple internal and external constituents. The CSM has no direct staff. He/she must influence others by outlining the business conditions of his/her customers, and drive the organizations (Customer, Partner, & Jitterbit) toward an agreed upon set of objectives, negotiating and making trade offs along the way.
You have at least 1 to 3 years in customer facing roles where one of the requirements of the position was to coordinate and collaborate with multiple parties to reach a desired outcome. This includes working with most departments within the organization as well as third parties such as partners contributing to a desired outcome. Experience reviewing contracts, negotiating, preparing proposals, and closing the loop on initiatives and programs are key to the success of the CSM.
All your information will be kept confidential according to EEO guidelines.
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