Culture Content Producer, Core



Ottawa, Canada
Full Time
3y ago

Company Description

Shopify is now permanently remote and working towards a future that is digital by design. Learn more about what this can mean for you.

Shopify’s mission is to make commerce better for everyone. From building a new product feature for our commerce platform, to helping a merchant troubleshoot an issue over the phone, we want to empower our ecosystem through our work.

Having a unified vision, a north star, is vitally important to ensure that we are all headed in the same direction. No matter the size or experience, we want to power every merchant’s experience. This is why we’re all here.

Job Description

We're searching for a Culture Content Producer to create content that elevates the employee experience through both digital and IRL events on our Core Products team (team of ~1500 product, development, design, data, marketing & ops folks, focused on Shopify's "out-of-the-box" merchant experience). As an internal storyteller, you will focus on the production and distribution of content to help our Operations team drive engagement and community within the Core org.

If you’re highly creative, a video editing master, and love to create content in a digital setting, keep reading. Shopify moves at an extremely fast pace and you’ll be responsible for maintaining, organizing and juggling priorities in an often chaotic environment. Building trust throughout the organization will allow you to be most impactful! 



  • Own the creative, logistical and broadcasting components for Core-wide digital events & rituals: Town Hall, AMA, social/fun events, demo days, Digital by Design rituals etc.

  • Drive engagement through digital channels at the Core-wide level

  • Work alongside Shopify’s broadcast and culture teams to identify appropriate tooling and branding

  • Track priorities and ensure follow through on key items to help Get Shit Done 

  • Organize communications, manage internal communications when needed

  • Proactively integrate into the business to gain a deeper understanding of Core product at Shopify

We’re looking for someone who:

  • Will thrive in a Digital by Design environment is comfortable with new technologies

  • Is excited about helping to drive culture and engagement including owning Core Town Hall (virtual) and events (IRL). 

  • Thinks outside the box and not afraid to try new things

  • Can shoot and edit videos for both virtual and IRL events

  • Has communication skills and is comfortable partnering with various stakeholders

  • Is detail-obsessed, organized, and passionate about engagement and culture

  • Can be agile, resourceful, and willing to continuously challenge themselves learn, and grow

  • Is comfortable with ambiguity and working in an ever-changing environment

  • Can juggle multiple, competing priorities

It would also be great if you had: 

  • Graphic Design experience

  • Previous experience driving culture and engagement in a digital environment

  • Event planning from conception to execution

Additional Information

Please address your application to Danielle Waters. You can skip the cover letter and instead, include a demo video (no longer than 3 minutes) of why you would be a perfect fit for this role. You can mention the link to your video in the “message to the hiring manager” box

Please feel free to share links to your blogs, social accounts or any visual portfolio of your work with your application.

We know that applying to jobs takes a lot of effort, so we really appreciate your time! 

Closing Date: Sunday, October 17, 2021

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our 2020 Sustainability Report to learn more about Shopify's commitments.


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Onkar By: Onkar