Senior Manager, Traffic Operations

360i is a fully integrated creative and media agency that helps brands tap into shifts in culture, behavior, technology, data, and business to gain a competitive advantage. We’re built for progressive marketers hungry for ideas that make human and business sense.

This position assists the Director in executing traffic for the assigned accounts.   The Supervisor assists in managing the traffic team – developing their skills, evaluating their performance and managing their growth.

Traffic Management:

• Preparing traffic instructions and orders under the direction of the account team
• Problem solve on all accounts relating to traffic, including problems between account teams and buyers
• Distribute completed projects with detailed traffic instructions to appropriate vendors and confirm orders
• Point of escalation for incorrectly booked media
• Ability to create, manage, and follow procedures
• Supervise Traffic team; train Traffic Associates
• Provides support for absent team members
• Reviews weekly talent reports for accuracy

Client & Internal Relationships:

• Maintain and manage vendor relationships 

Strategic Thinking & Leadership:

• Provide guidance to team members and nurture/promote team environment
• Review performance of Traffic Coordinators
• Enforces adherence to quality standards for the team as outlined by department head 

Communication Skills:

• Express oneself clearly and concisely in oral communications
• Write in a clear, professional and succinct manner
• Organize ideas and information logically and sequentially
• Keeps Director apprised of work status

BEHAVIORAL ATTRIBUTES:

Workstyle

• Maintain quality standards despite schedule pressures
• Approach  challenges with a positive, problem-solving attitude
• Demonstrate  persistence and tenacity in performing tasks and reaching objectives

Leadership

• Provide clear direction and priorities for work to be performed by traffic team
• Team builder
• Shares relevant industry news with the team 

Teamwork

• Open to the ideas and perspectives of others
• Value and support other’s contributions; build on other’s ideas
• Confront issues not people
• Work collaboratively with all parts of the agency; supporting others as needed
• Share recognition and credit with others

Part of dentsu, dentsu international helps clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative, dentsu international operates in over 145 markets worldwide with more than 46,000 dedicated specialists. Follow us on social @dentsuUSA. Employees from diverse or underrepresented backgrounds encouraged to apply.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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