FireEye is the intelligence-led security company. Working as a seamless, scalable extension of customer security operations, FireEye offers a single platform that blends innovative security technologies, nation-state grade threat intelligence, and world-renowned Mandiant® consulting. With this approach, FireEye eliminates the complexity and burden of cyber security for organizations struggling to prepare for, prevent, and respond to cyber attacks. Learn more about FireEye's world-class solutions and global footprint at https://www.fireeye.com/company.html.
Do you want to be on the front lines of cyber security? Are you looking for a chance to make a difference every day? Join FireEye Managed Defense (MD) as a STM and become part of a rapidly growing and successful team focused on today’s emerging cyber security threats!
As a Service Transition Manager (STM), you will be responsible for ensuring that new customers have a fantastic first 90 days with FireEye. You'll work side-by-side with a team of top-notch security experts to lead the service initiation, optimization, and stabilization as the customer settles in for a long, happy relationship with us.
You will work with significant customers in the Fortune 1000 and should be comfortable in a 24x7x365 operational environment, following existing and establishing new processes and procedures, and having a customer service and operational mindset.
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