Retail Operations Analyst



Chicago, IL
Full Time
2y ago

Job Description

The Retail Operations Analyst (ROA) works directly with the Operations and Client Service teams to identify opportunities and develop action plans to address key business needs.  The Analyst provides consultation and investigation on items across the total store (all categories, including Fresh), making recommendations on solutions that best address the client’s business needs.  Once the scope of work is known, the ROA supports the work leveraging standard procedures and working in concert with other team players. The ROA supports other operational team members to ensure continued alignment on project scope and expected outcome.  As a Retail Operations Analyst you will:

  • Appropriately set and manage expectations regarding process and database capabilities with all stakeholders.
  • Understand, interpret and provide recommendations for addressing Nielsen products & services to further delight the client.
  • Provide consistent delivery of scorecards as per expected cadence.
  • Clearly communicate status on various database improvement initiatives.
  • Provide fact-driven measurement of Nielsen processes.


  • Bachelor's degree required  
  • 2-4 years’ experience
  • Preferred industries: Consumer Packaged Goods, Retail, Consulting, Information Services, Sales, Analytics
  • Basic skills: Basic database design knowledge, Microsoft and Google Suites
  • Preferred skills: Proficiency with Nielsen proprietary software and tools, Salesforce, SQL

Additional Information

All your information will be kept confidential according to EEO guidelines.

Requisition ID: 50254010

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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