Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 129 cities.
Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.
In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.
Wolt is more than just a food and retail delivery operation – in fact we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimise our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way.
We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way!
You may have come to know Wolt very well for our product - how easy and simple it is to find delicious food and get it delivered. You may not be as familiar with Wolt at Work, our B2B product. With Wolt at Work, we are meeting the demand for events and meeting catering, communal office lunches and any other scenarios where you just need awesome food at the office. The demand for this relatively new service is growing fast and therefore we need more professionals to the team to work with all the new features. An example of a new feature we’ve launched during the pandemic is Events which you can check a video of here: https://www.youtube.com/watch?v=sBXJNiCzUlM
The essence of this position is that as a UX Designer, you will understand the mind, and the context, of our users - in this case, both consumer users and admin users. It is a brain-tickling challenge, as there are multiple user groups with different backgrounds and needs to juggle. You'll get your hands on a lot of interesting projects, such as supporting the creation of completely new features to Wolt which can open up totally new business opportunities in themselves. Wolt at Work is an interesting team because it enables such greenfield projects in a way that is uncommon across the rest of the organisation.
We are looking for someone who is obsessed with finding the best possible solutions for our users and diving deep into the problems. You need to take a holistic view of the product portfolio. Since this is a new domain at Wolt, some user research experience is beneficial. You'll be in the driving seat of customer experience for this team and participate in all stages of the design cycle, so you need to take initiative and find the best ways forward.
You’ll frame user needs and behaviour and define optimized user flows. You'll be developing wireframes and prototypes, and all the time gathering feedback from the users and other stakeholders, through interviews and usability testing - in order to find creative ways to solve UX problems. You’ll collaborate with product management, design, data, and engineering teams to deliver thoughtful and polished design work that is grounded in solid research and validation. You'll design for web and mobile products, so experience working with both is appreciated.
The team is based in Helsinki HQ but welcomes a new member to the Helsinki HQ or working entirely remotely elsewhere in Finland, Germany, Denmark, Sweden, or Estonia now and in the future! 🌍
Prior experience in UX Design for digital products, ideally both consumer and B2B, web and mobile platforms
Be comfortable with/have prior experience with prototyping using design system components
User research experience to be able to also independently plan and execute user research when needed, or in cooperation with our UX Researcher
A business-oriented mindset is a plus, as you’ll be able to contribute on how we move the product forward
The position will be filled as soon as we find the right person, so feel free to apply as soon as you feel like hearing more about the position and potentially joining Wolt!
The compensation will be a negotiable combination of monthly pay and Wolt stock options. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie.
If you want to check up on your application or have any further questions about the position, you can turn to Talent Acquisition Partner Petteri Tuomimaa at [email protected] at any given time.
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