Junior Business Analyst

For-Sight Software are developers of hospitality-focused SaaS solutions, including our For-Sight CRM and Marketing solution which allows hoteliers to get a full understanding of their guests, enabling them to personalise & streamline the entire digital guest experience.

About You

As a Junior Business Analyst, you will join our Product team and be responsible for defining requirements and specifications for a range of data and SaaS product development projects. With appropriate support, you will demonstrate ownership of the specified solution through the project lifecycle.

Essential Duties & Responsibilities

• Work with our Product Manager to scope and organise requirements for future product releases.
• Define and refine user stories in line with our Product roadmap
• Collaborate with our Development team to follow requirements through the Development phases, ensuring all new features are scoped.
• Collaborate with our Development team to organise and plan documentation, to understand how we work and what good looks like,
• Ensure solutions meet business needs and requirements and assist in Quality Assurance testing.
• Identify inefficiencies within current processes and provide solutions.

Essential Skills:

• Ability to gather requirements, define and refine user stories, and sign off processes.
• Attention to detail and high-quality standards relating to documentation and processes
• An understanding of new and emerging technologies, tools, techniques, approaches, and methodologies relevant to software delivery, with a desire to develop further.
• Exceptional verbal and written communication skills.
• Effective understanding and management of change control within a project.
• Outstanding organisational and time-management skills.
• A positive, proactive, and can-do attitude; a desire to learn and develop new skills.

Desirable Skills:

• Business analysis experience in software development
• Working knowledge of Agile Scrum and Waterfall project frameworks, concepts, and methodologies
• Some experience of UX and UI principles and relevant standards.
• Experience of story maps and wireframe tools.
• Understanding of SAAS products that use API technology
• Understanding of CRM or Communications Platform.

What We're Looking for:

• Someone who has a genuine passion for Technology and an interest in Development.
• An analytical thinker with strong investigative skills.
• An individual who has awareness of a software development lifecycle and the principals of developing in an agile manner.
• Someone who has an interest in organisation and product Management.
• Someone who is open to receiving feedback and constructive criticism.
• Someone excited about collaborating and communicating closely with teams and other stakeholders

Contract length: 12 months

Salary: £24,000.00-£26,000.00 per year