Senior UX Designer


Open Universities Australia

Docklands, Australia
Full Time
1y ago

Job Description

It's an exciting time to be part of Open Universities Australia (OUA) – Australia's destination for online higher education.

We are looking for a Senior User Experience Designer to drive part of the user journey to improve their experience and help us achieve our Experience Vision.

As a not-for-profit, we empower students from all walks of life by helping them achieve their goals and transform their lives through access to education from universities across the country.

Our platform allows students to explore courses from universities across Australia, compare options and then enrol with the university that provides the chosen course and manage admin tasks.

Our teams operate with principles of autonomy, alignment and agility. Our empowered cross-functional teams follow the strategy as a process to drive customer value. Our culture underpins how together, we achieve our goals. In every action, we are guided by our values to: 

  • Act for customers
  • Continuously Improve; and
  • Care for each other 

Why we need you
As we are growing our team, we have an opportunity for a Senior UX Designer to help us continue improving the experiences of our students and university partners. As a Senior UX Designer, you'll be working closely with Product Managers and Software Engineers and will be involved from the early stages of scoping all the way through to designing, testing and iterating, as well as supporting other designers and contributing to our overall design practice.

We are looking for someone who can efficiently and elegantly design a product/service from end to end. Experience with marketplace is highly regarded.

About you

  • Experienced. You are a versatile UX professional with a proven track record of working across multiple projects. Any previous experience working in eCommerce, Retail, or Marketplace is highly advantageous.
  • Passionate. You are passionate about inclusive design and believe in the principles of accessibility. 
  • Undertaking initiative. You are not a wireframe monkey but rather a self-starter designer who strives to find the sweet spot at the intersection between desirability, viability and feasibility. You are not afraid to proactively seek clarification or further information.
  • Design thinker. You get excited about finding the right solution, and before that, identify the right problem.
  • You have solid research skills, can generate insights, and translate them into user flows, wireframes and prototypes. You know how to embed research into the various stages of the discovery, design and development process.
  • Great communicator. You are excellent at negotiating and communicating complex information to stakeholders and team members.
  • Team player. You love being part of a team and collaborating with others, both in your design trade and cross-functional team. 
  • Outcome focused. You're thrilled by achieving outcomes rather than delivering outputs and want to measure your success objectively.
  • Growth mindset. You're conscious we are all biased and always seek feedback to check your assumptions. You are eager to learn and being abreast of current and emerging design trends
  • Values-driven. You are motivated by the impact your outcomes make to achieve our Mission; you live and breathe our values.

What you have

  • Experience with all aspects of a user-centred design process, including user research, developing user flows, creating wireframes, conducting usability tests and creating annotated design specifications.
  • Experience working in a collaborative multi-disciplinary team within an iterative process and an Agile development methodology.
  • Strong self-management skills, comfortable with substantial responsibility, working directly with our client partners, and capable of managing your project schedules.
  • Experience running design sessions with cross-functional teams
  • Ability to partner cross-functionally, cross-enterprise, and work effectively with various levels of the organisation, as well as various personality types.

What do we offer?

  • Flexible working arrangements
  • Volunteer days
  • Get involved in our hackathons
  • Not-for-profit salary packaging benefits, including novated lease.
  • Subsidised study opportunities.
  • Competitive market salary along with annual individual and company bonuses.
  • Learning and training opportunities
  • Discounted gym memberships and health insurance

Are you excited by the challenge and think you could be a good fit?

Click the apply button, upload your resume, along with the answers to the following questions below:

  1. What does great design mean for a marketplace? 
  2. Tell us about a time when you had to manage conflicting priorities.
  3. Who is your Experience Design hero, and why?
  4. A link to your portfolio demonstrating your design process and thinking
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Onkar By: Onkar