Professional Services Consultant - Prisma Cloud

at

Palo Alto Networks

Boston, MA
Full Time
8mo ago

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Location: This position can be remote based in the US. Some travel may be requuired.

Job Description

Your Career

As a Prisma Cloud Consultant, you are a critical part of our customers’ adoption of Cloud security integrations.  You may be engaged with multiple clients as the subject matter expert, establishing relationships with them to ensure best practices for their secure cloud environments, throughout the lifecycle of their journey with our products. You’ll guide them for quick and consistent adoption, accelerated integrations with new cloud security products, and real-time support and strategy. 

You’ll act as their trusted advisor, providing strategic guidance around complex systems to secure a digital environment. Interacting directly with the client, you’ll partner closely with client personnel to guide them on their cloud security journey. Your thorough understanding of our product integrations contributes to the development of new principles and concepts – providing detailed analysis around what’s working, what’s not, and what could be better. 

You enjoy implementation work, are proactive about resolving potential concerns, and operate well around strict best practices that enable our clients on their road to a more secure digital world. You’re creative, innovative, and you love a challenge – learning how integrations might work better around new products and technologies.

Your Impact 

  • Consult and guide customers on security standard, best practices, methodologies and act as trusted advisor for clients on behalf of Palo Alto Networks
  • Work proactively with our Technical Assistance Center to troubleshoot and diagnose cases as escalations arise
  • Mitigate web-based threats in a timely manner
  • Maintain the implemented solution and provide mentorship on code upgrades, changes to the platform, and new technology developments 
  • Work with sales account team to help formulate a technical strategy to address customer business needs

Qualifications

Your Experience

  • Ability to deliver complex solutions in large customer environments individually or as a team leader
  • Understanding of cybersecurity technologies, protocols and applications.
  • Experience in customer-facing roles
  • Team player with excellent verbal and written communication skills 
  • Ability to work under pressure, and to prioritize tasks accordingly
  • Expertise with Public Cloud platforms, preferably Azure and AWS
  • Expertise with container orchestration services, preferably Kubernetes and Docker
  • DevOps, knowledge of application development and native cloud security
  • Experience with cloud (AWS/Azure/GCP) load balancer, API and flow logs
  • Experience with cloud networking models and connectivity, network security, virtualization, and cloud computing
  • Flexibility for travel up to 25%

Bonus Qualifications

  • Experience working with Palo Alto Networks VM-Series Technologies
  • Experience working with Prisma Cloud Compute and Prisma Cloud Enterprise (Also known as Redlock/Twistlock) and/or Prisma SaaS
  • Experience with CI/CD tools, e.g. Jenkins, Gitlab, Chef, Ansible 
  • Scripting skills - Python & Bash scripting

 

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Disclosure required by sb19-085 (8-5-20) of the minimum compensation (includes on-target earnings = base + on target incentives for sales roles) for this role to be located in the state of Colorado. If hired in Colorado, this position starts at $93,300/yr. Depending on the position offered, restricted stock units and incentive or bonus pay may be provided as part of this compensation package. Additional benefits may be found here.

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