Marketing Automation Manager

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What We Do: The Marketing Operations Team serves as the technical backbone of the broader marketing team, specifically revenue marketing. Our main areas of focus are automation, analytics/reporting, data optimization, and the overall marketing technology infrastructure.

What You Do: You'll play an integral role in email and landing page development and execution, including segmentation, and deployment. You'll support critical marketing operations initiatives such as the lead lifecycle, scoring, nurturing, segmentation, and data cleansing. You know the devil is in the details and can build multiple campaigns at a time with a high-level of accuracy.

Day-in-the-Life: As a Marketing Automation Manager, a typical day may include the following…

• Create an email program in Marketo, build and then test the email across various clients
• Review the project queue to ensure completion of requests before team commences work on them
• Build the end-to-end operational components for a market-facing webinar, including the WordPress landing page, Marketo form, and integrations
• Develop a segment for an automated marketing campaign based on criteria defined by lead score, role persona, and firmographic attributes.

First Year in Role:

• Month 3: You have a fundamental understanding of how our Marketo instance is structured and can complete basic tasks such as setting up email programs with minimal guidance. You are aware of our different marketing channels and standard practices for various campaign types.
• Month 6: You have mastered the Marketo basics and have an in-depth understanding of our more sophisticated nurture programs, scoring campaigns, and overall automation workflows.
• Month 12: You are fully self-sufficient in Marketo and have a firm grasp on the overall automation ecosystem and database. You routinely collaborate with campaign managers on tests to optimize campaigns and can operate with little supervision.

Additional Information:

Meet Your Manager: Emily Kucharczyk began her career in more general marketing functions, before finding her true passion: marketing operations. Emily spent a few years at various healthcare and tech companies learning everything possible about Marketo and operations before starting at PayScale in 2016. Emily has since built out the Marketing Operations team and is currently Director, Marketing Automation & Analytics.

Hiring Process: “Change is the only constant in life (and Payscale)” – Heraclitus (okay, so we paraphrased a bit). The hiring process outlined below is a rough overview, and is subject to change based on business priority, interviewer availability, etc.

1.                  Phone interview with Talent Acquisition

2.                  Video interview with hiring manager, Emily

3.                  Video interviews with key members of the team

Experience:

• 4-5 years of experience building emails, landing pages, and marketing automation workflows
• Ability to manage people, programs, and/or projects independently
• Familiarity with marketing automation tools (Marketo, Pardot, Eloqua, etc.)
• Bachelor's degree (preferably in marketing-related field)

Skills:

• Strong analytic thought process and ability to interpret and apply findings
• Highly organized with excellent attention to detail
• Fundamental knowledge of HTML/CSS

Tools:

• Marketo
• Salesforce
• WordPress
• MS Excel (pivot tables, vlookups)

Benefits & Perks – The Highlights:

All around awesome culture where together we strive to:

• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team

As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:

• Regular virtual company meetings
• Coffee chats
• Table for 4 Executive conversation
• Spirit Week
• Pulsing tools for continuous conversations to drive performance and career growth
• Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut
• Access to top notch learning courses for all employees through LinkedIn Learning
• As well as constant re-evaluation of what our employees need to be successful at work!

Our more standard benefits include:

• Flexible Paid Time Off program – most employees average around 3 weeks per year
• 14 paid holidays including Independence Week, Juneteenth and World Mental Health Day
• 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision
• Access to Premera’s Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options
• Flexible Spending Account (FSA) options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
• Company Paid Short Term Disability, Long Term Disability, and Life Insurance
• Comprehensive Paid Parental / Adoption Leave program
• 401k program with fully vested, immediate company match\
• Payscale Cares Hours: 
  • We believe in giving back to our communities and we want you to have the time you need to do this.
  • You are now able to take half a day each quarter (typically around 4 hours) to give back!
  • 16 hours will be given per year to use in approximate increments of 4hrs per quarter
  • You can use this time to volunteer by yourself or work with your team to plan a team event where you can give back together. 
• Payscale Learning Hours:
  • Research from Josh Bersin shows that employees have less than 1% of their time to focus on learning.
  • We want to give you more time to focus on building new skills, growing your career and developing yourself.
  • You can use this time to utilize LinkedIn Learning, learn from a peer, teach a topic to someone else, etc.
  • We encourage you to take half a day each quarter (typically around 4 hours) to do this.
  • 16 hours will be given per year to use in approximate increments of 4hrs per quarter

Equal Opportunity Employer: We embrace equal employment opportunity.

PayScale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.

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