Senior ML Engineer, NLP

At Krisp, we are developing and launching applications that enhance the professionalism and productivity of employees and contact center agents. Krisp mutes background noise bi-directionally during calls and is the only software available in the market to do so as an application, becoming a virtual microphone and speaker within Windows, Mac OS and VDI. We are out front leading this market, with partners and customers including Chase, Concentrix, Discord and many others. Our team is defining the future of how remote employees vastly improve their voice and video communications.

The Role: 

We are looking for a creative Senior ML Engineer with experience in NLP (Natural Language Processing) to join our rapidly growing research team at Krisp. You will join the ASR (Automatic Speech Recognition) team and will work on machine learning systems. As a Senior ML Engineer, you will be involved in the research and implementation of ML algorithms and tools for ASR systems starting from the data collection process to model tests, fine-tuning and post-processing.

Location: Armenia, Remote

We are a remote-first company, so you can work from wherever you feel most comfortable. However, based on the business need some roles are considered for specific locations.

What You'll Do:

• Design machine learning systems in the sphere of NLP. Research and implement appropriate ML algorithms and tools 
• Research, find and use appropriate datasets and data representation methods
• Run machine learning tests and experiments, look at test cases and advise QA on adjacent code/regression impact. Own the technical testing and performance plan
• Own and lead security, performance, availability and scalability aspects of the project
• Fine-tune models based on test results and user feedback, train and retrain systems when necessary
• Be on top of industry trends, research and propose new technologies 
• Communicate technical decisions through design docs and tech talks
• Mentor junior engineers via pairing, design review, and code review
• Understand the tradeoffs between technical, analytical and product needs and lead to solutions that take all of these needs into account.

What We’re Looking For: 

• BSc / MSc in Mathematics, Computer Science or similar field 
• 3+ years of proven experience as a Machine Learning Engineer or similar role
• Experience in working on NLP projects
• Understanding of training data structures, data modeling and software architecture
• Deep knowledge of math, probability, statistics and algorithms
• Ability to write robust code in Python
• Familiarity with machine learning frameworks (like TensorFlow or PyTorch) and libraries
• Excellent communication skills
• Ability to work in a team
• Analytical and problem-solving skills
• Familiarity with automatic speech recognition output post-processing algorithms is a big plus
• Familiarity with voice and digital signal processing is a plus.

Benefits at Krisp:

• Stock options
• Learning and development assistance
• Health, dental and vision insurance
• Paid Time Off and Sick Time Off
• Paid Parental Leave
• Maternity Leave Top-up
• Gym reimbursement
• Referral bonus program
• Work from forest (remote work initiatives)

Krisp is an Equal Opportunity Employer:

All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We do not tolerate discrimination or harassment of any kind. All employees and contractors of Krisp treat each other with respect and empathy.

All your information will be kept confidential according to EEO guidelines.