Sr. Systems Administrator

We are an award-winning, global provider of business and technology consulting services. This has been amplified through our industry-leading partnerships with Microsoft, HP, Cisco and Facebook Workplace.

Job Purpose

Because of our commitment to customer satisfaction, Bridgehead IT has grown into an industry leader. Do you love tackling problems head on? We’re searching for a Systems Administrator with the right skills to join our team and help take our customer-focused services to new heights.  The ideal candidate for this position will have the sound foundational knowledge to be a great asset to the team.

Key Job Duties

• Responsible for the day-to-day maintenance, upgrade and configuration, and reliable operation of server-based systems in a diverse set of physical & virtual environments.
• Troubleshooting hardware & software issues, documenting the issues within our ticketing system, assessing the impact of the issues identified & effectively prioritizing assigned service tickets to meet SLA/Customer expectations.
• Develops and documents technical processes and procedures as needed.
• Performs backup operations to include routine disaster recovery-based situations.
• Responsible for time management & effectively documenting daily activity in our ticketing system to meet company expectations.
• Perform other duties as assigned.

Minimum Qualifications

• Ability to work in a fast-paced environment while maintaining excellent customer service.
• Ability to work afterhours to meet customer requirements and participate in all on-call duties when scheduled.
• Excellent communication skills, both written and verbal.
• Ability to communicate technical information to non-technical personnel.
• Possess advanced level troubleshooting skills.Ability to work independently and with a team.

Education & Experience Requirements

• Associate’s or bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
• Apple (Mac/OSX) experience a plus.
• 3+ years of System Administration experience required.
• Advanced working knowledge of virtualization technologies such as VWWare, Hyper V, Azure, AWS or equivalent.
• Proficient with all windows based operating systems, SAN’s, Microsoft Exchange, File and Print Operations, DNS, SQL, Group Policy and Active Directory.
• Experience with scripting and automation tools.

Bridgehead IT is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Bridgehead IT are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of the above characteristics.