Business Analyst, Americas Business Platforms



New York, NY
Full Time
3y ago

Company Description

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Job Description


  • Applicants must be currently authorized to work in the U.S. on a full-time basis. No sponsorship is available for this position.”

Location to work

  • Must live in the USA - East Coast or Central Time Zone, only.


Role overview:

The Americas Business Analyst will work with the local market teams and global teams to understand the current operating model, business requirements and supporting systems. They will document this current state maturity assessment, and work with the local market team to support the design of the evolved operating model and adoption of global tools, processes and standards.

The Business Analyst will be part of a small team responsible for surveying and designing the transformation program that will enable the transformation program to be properly scoped, costed, and efficiently delivered.

The Business Analyst will be expected to fully explore the current state operating model of the business and support the architects and program manager to “break trail” for the delivery program to transform the business.


Key Responsibilities

Business Analysis

  • Employ a range of tools and techniques to gather business and user requirements against the Target State Architecture. Determine the need and value of performing the activity based on the context. Employ a range of tools and techniques to map 'As-Is' and To-Be' business processes/capabilities
  • Identify potential consequences of change and estimate what needs to be modified to accomplish that change and focuses on defining changes within the scope of the overall project design, to the requisite quality with appropriate level of effort
  • Engages with requisite stakeholders to ensure business systems, workflows and processes contribute to target operating model/capability. Ensures that activities within project are mapped to ensure that they are delivered effectively and work in partnership with the Americas Business Platforms team to translate business needs into solutions, work with technical leads to ensure business needs are translated into the technical solutions
  • Evaluates strengths and weaknesses of identified benefits and dis-benefits in line with project mandate
  • Engages with business owners, business change managers, users and other identified key stakeholders, as required, to ensure alignment of project requirements and solution/capability design
  • Work closely with Business Change Managers and improvement teams with identification of BAU enhancements and associated solutions to ensure that defined project outputs are delivered and benefits realized
  • Provide advice and guidance to the project team on application of methodologies; operating model; functional specification; user cases; user stories; defect analysis; forms and templates appropriate for organizational context and project


Person Specification


  • B.A./B.S. degree (or comparable knowledge) in computer science (or a related field)
  • c.5-10+ years experience of business analysis and related disciplines
  • Working in a complex matrixed, international and cross-cultural organization
  • Broad technical expertise combined with strong leadership and communication capabilities to drive innovation and change

Other key Competencies:

  • Experience of estimating change impact and effort
  • Experience of investigating, assembling, validating and documentation of operating models in a structured manner
  • Experience working with major SaaS platforms, integration and data analytics platforms, and understanding the opportunities and constraints imposed by globally delivered solutions
  • Proven analysis competence and knowledge, in a cross-cultural, multinational environment
  • #LI-WO1

Additional Information

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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