Project & Program Management I

What this Job Entails:

The Project Manager will oversee all commercial aspects of Audio Visual projects, act as the client’s primary contact with Astreya and ensure that all contractual commitments are met. 

This position is responsible for managing the project’s budget and schedule requirements both externally, with the client, and internally, with the assigned team, developing detailed project plans and managing all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints. 

They will also support the team in designing AV solutions and packages, participate in sales meetings and manage third party vendors and contractors used for project delivery engagements.

The ideal candidate will possess the ability to develop and maintain a strong partnership with the assigned project teams and ensure a good clear level of communication with all internal divisions of the business as well as with our clients.

Role & Responsibilities

• Ensure that projects are completed in a timely, efficient manner to our clients’ satisfaction and in compliance with all contract requirements

• Take full responsibility of commercial and contractual obligations of multiple projects simultaneously

• Prepare and manage project schedules and budgets and provide updates as required

• Communicate project process and status, both internally and with the client, through regular daily, weekly, and monthly project logs, reports and updates

• Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases. 

• Responsible for managing/tracking program milestones, timeline, and overall deliverables. 

• Create and maintain comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc. 

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. 

• Drive project life-cycle milestones from concept commit through project closure and advocate change management. 

• Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates. 

• Drive internal process improvements; remove gaps, across multiple teams and functions. 

• Ensure risks are accounted for and provide risk mitigation strategies. 

• Coordinate and lead regularly scheduled meetings with core teams. 

• Evaluate post project results against metrics; recommend or implement changes to improve delivery practices/processes. 

• Manage project scheduling and staffing with in-house and subcontracted labor

• Oversee onsite project teams ensuring projects schedules are adhered to

• Ensure that final documentation packages (i.e O & M manuals, “as-built” schematics, etc.) are prepared and contract close-out occurs in a timely manner

• Coordinate invoicing and assist in collecting accounts receivable

• Travel and out of town stays are required in this position, as well a flexible approach towards working hours to accommodate different time zones globally

• Perform other activities and assume further responsibilities as projects demand and/or as directed by the immediate Manager.

Skills Required

•  Ability to interface well with clients and co-workers and to lead and manage staff effectively

• Good management skills and ability to lead and coordinate a team

• Confident presenter 

• Excellent verbal, written and documentation communication skills

• Ability to manage multiple, cross-functional and technical projects simultaneously

• Well organized with attention to detail

• Commercially astute - good understanding of profitability, margin protection, cost control and basic accounting practices

• Proficient in using Google Suite (Docs, Sheets, Slides) and Microsoft Suite (Excel, Word, PowerPoint)

• Advanced knowledge of MS Project and other project management tools and software

• Able to create and manage schedules and budgets

• Technical knowledge of the AV industry essential and IT knowledge preferred

Experience & Qualifications

• Bachelor’s degree (B.S/B.A) from four-college or university and 2 years’ related experience and/or training; or equivalent combination of education and experience 

• 2+ Years Project Management experience leading project teams, resolving conflict and meeting schedule timelines. 

• Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance. 

• Experienced at creating spreadsheets, presentation material, and project / process documentation. 

• Demonstrate observational and analytical skills, including ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks. 

• Preferred (but not required) experience and qualifications: PMP Certification,  ITIL Certification, Change Management experience

• Familiarity with Agile and Waterfall methodologies 

What can Astreya offer you? 

• Working with some of the biggest firms in the world as part of the Astreya delivery network 

• Employment in the fast-growing IT & AV space providing you with brilliant career options for years to come 

• Introduction to the new ways of working and awesome technologies

• Career paths to help you establish where you want to go 

• A company-wide mentoring program to advise you along the way

• Online training courses through CBT-nuggets to up-skill you