Postal is a sales and marketing platform that helps personalize, automate, and scale direct mail, internal and external events, branded company swag, and personalized gifts to drive better engagement with prospects, customers, partners, and employees. Postal’s expansive marketplace, flexible integrations, and comprehensive events portal help companies drive brand loyalty, increase conversions, boost overall employee happiness, and improve customer health scores.
Postal, a venture-backed startup, is integrated with all major sales and marketing technology and led by a nationally recognized founding team with multiple successful $mm exits. Postal is made with love in San Luis Obispo, CA and is focused on taking care of employees, customers, and partners.
Reporting to the CEO, you will lead our product organization (Product Marketers, Product Managers and Business Analysts), owning product strategy and ensuring alignment across the company to create a strong product vision. Working closely with our customers, vendors and GTM team, you will enable the company to move quickly, hit milestones and delight customers.
Hire, manage and mentor a growing team of product managers, marketers and analysts
Assess product development sprints and enhancement opportunities
Develop budgets, forecasts and metrics across each product
Own the product roadmap and communicate product strategy with C-level staff, board members and other internal and external stakeholders
Assist in communication directly with customers on concerns and roadmap, as needed
Work across multiple departments to assess marketing strategy and provide insight and assistance
Assist in providing pricing and competitive positioning for each product
Set and monitor KPI’s for the product function
7+ years of product management experience
Preferably in sales and technology marketing and SaaS businesses
Strong track record building and leading a product team in a start-up environment
Experience working with executives and stakeholders throughout different functional areas of the business
Understanding of how to collect and use market data and customer data to help drive strategy and validate assumptions
Product visionary with exceptional SaaS and marketplace product instincts
Deep customer empathy; capable of handling complex conversations with enterprise decision makers
Data and results driven mentality
At Postal.io we believe in a strong work/life/spiritual balance that only comes with a strong company culture that supports its people to do their best work. We don't take ourselves too seriously, but we do have high expectations for our team and we ask that they have the same for us. We embrace people for who they are, and believe that diversity, inclusion and belonging are our greatest strengths. Perks include continuous learning opportunities, healthcare benefits, 401(k), unlimited PTO, equity, team outings, volunteer opportunities, and more.
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