VP of Product

Postal is a sales and marketing platform that helps personalize, automate, and scale direct mail, internal and external events, branded company swag, and personalized gifts to drive better engagement with prospects, customers, partners, and employees. Postal’s expansive marketplace, flexible integrations, and comprehensive events portal help companies drive brand loyalty, increase conversions, boost overall employee happiness, and improve customer health scores.

Postal, a venture-backed startup, is integrated with all major sales and marketing technology and led by a nationally recognized founding team with multiple successful $mm exits. Postal is made with love in San Luis Obispo, CA and is focused on taking care of employees, customers, and partners.

Reporting to the CEO, you will lead our product organization (Product Marketers, Product Managers and Business Analysts), owning product strategy and ensuring alignment across the company to create a strong product vision. Working closely with our customers, vendors and GTM team, you will enable the company to move quickly, hit milestones and delight customers.

Responsibilities:

• Hire, manage and mentor a growing team of product managers, marketers and analysts

• Assess product development sprints and enhancement opportunities

• Develop budgets, forecasts and metrics across each product

• Own the product roadmap and communicate product strategy with C-level staff, board members and other internal and external stakeholders

• Assist in communication directly with customers on concerns and roadmap, as needed

• Work across multiple departments to assess marketing strategy and provide insight and assistance

• Assist in providing pricing and competitive positioning for each product

• Set and monitor KPI’s for the product function

• 7+ years of product management experience

  • Preferably in sales and technology marketing and SaaS businesses 

• Strong track record building and leading a product team in a start-up environment

• Experience working with executives and stakeholders throughout different functional areas of the business

• Understanding of how to collect and use market data and customer data to help drive strategy and validate assumptions

• Product visionary with exceptional SaaS and marketplace product instincts

• Deep customer empathy; capable of handling complex conversations with enterprise decision makers

• Data and results driven mentality

At Postal.io we believe in a strong work/life/spiritual balance that only comes with a strong company culture that supports its people to do their best work.  We don't take ourselves too seriously, but we do have high expectations for our team and we ask that they have the same for us.  We embrace people for who they are, and believe that diversity, inclusion and belonging are our greatest strengths. Perks include continuous learning opportunities, healthcare benefits, 401(k), unlimited PTO, equity, team outings, volunteer opportunities, and more.