Account Management Project Lead

We don’t just collect data we connect data. 

We have the best data and the best tools. We continuously challenge conventional approaches to market research, and we disrupt our industry to ensure that our clients always get the best solutions.

YouGov is an international data and analytics group. Our core offering of opinion data is derived from our highly participative panel of 9 million people worldwide, with 33 million interactions and billions of data points. We combine this continuous stream of data with our deep research expertise and broad industry experience into a systematic research and marketing platform. We have 34 offices in 22 countries and panel members in 38 countries. 

We are fast, fearless, trust each other and care about getting it right. 

As Account Management Project Lead at YouGov America, you will support the Account Management (AM) team, who are responsible for managing commercial responsibilities for all clients. Reporting into Account Directors, you’ll support specific account management processes and tasks that aid achievement of the team’s core objective, both domestically and across the globe with our partner offices.

What will I be delivering?

• Support Account Management team in the account planning and management process, ensuring delivery of both syndicated and custom projects which have been confirmed 
• Manage status documents and strategic plans that are essential for the team to operate successfully
• Assist with management of YouGov`s CRM systems to monitor and record progress made against the team’s targets and communicate upcoming client renewals
• Support the maintenance of day-to-day client relationships from Account Management Director, including aiding with proposals and client-specific material
• Liaise with internal teams including new business, finance, research, insights, and product to ensure projects and deadlines are managed in a timely matter

• 3-5 years professional experience in a related role/field
• Some experience working in a Client Services or Sales function, given you will support coordination on proposals including RFIs and RFPs
• Passion for process and perfection
• Excitement for problem problem-solving, analytical and numerical skills, with an attention to detail
• Enjoy working in Excel, yet also a proficient user of MS Desktop applications and MS operating systems such as MS Office suite (Word, PowerPoint, Outlook, etc.)
• Knowledge of Salesforce a plus
• Willingness to develop a system where is this none; being comfortable with a little bit of the unknown

What experience will I gain?

• You will be at the forefront of data-driven innovation by joining a global leader in connected-data solutions
• You will have the opportunity to work with some of the best-known brands in the world
• You’ll collaborate with our global offices (and clients) in the UK, Australia, Singapore, and more. This may mean some early-morning or late-night calls on occasion
• Your support in this role will dictate the vision and future of the Account Management function

Additional information

• You will be joining a fast-paced, growing organisation that experienced double-digit revenue growth in 2020
• YouGov is an established leader in the global Market Research space and your role will influence our brands growth in the US market
• We will provide you with a competitive salary package with great earning potential
• As YouGov continues to grow, we need our employees to do the same! This role comes with excellent and exciting opportunities to progress your career