Our Healthcare IT Managed Service Provider is looking for a highly skilled, Remote IT Support Services Technician T3 to be a critical part of their Managed Services Team and join their mission of revolutionizing Healthcare Information Technology. The ideal candidate is a self-starting and flexible individual, willing to be both hands-on, innovative, and interested in advancing a career within a growing company.
The Remote IT Support Services Technician T3 is responsible for analysis and alignment of customer IT infrastructures with our company’s defined best practices. This person represents the front line of the service arm, is fanatical about excellent customer service and is passionate about solving business problems with technology.
The Remote IT Support Services Technician T3 will maintain computer systems and networks aiming for the highest functionality helping our clients achieve and maintain their IT infrastructure needs. A successful Remote IT Support Services Technician T3 must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. This position involves using both technology skills and business acumen in support of the Company's clients systems as well as other technical request from management. She/He is responsible for working closely with the Company's clients and cross-functional support teams to manage and maintain the local and wide area network technology used by our clients and everything in between.
The position requires network administration skills, in-depth workstation knowledge and management for both Windows and Mac operating systems. The goal is to build, maintain and improve the efficiency of systems and networks to optimize the role of technology for business sustainability. This requires focus and attention to detail, business intuition, excellent verbal and written skills, and the ability to professionally present ideas to all levels of the corporate structure.
Essential Duties and Responsibilities:
If you feel you have the necessary qualifications please forward a copy of your resume and specify your desired salary.
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