EDMO is a national education nonprofit that has been cultivating curious, courageous, and kind kids since 2004. Our award winning camps, classes, tutoring programs (and more!) are designed to engage kids' minds and bodies. Whether in person or online, all EDMO programs are hands-on, interactive and fun, unlocking the inner scientist, artist or coder in every child. At EDMO, we celebrate getting messy and making mistakes while encouraging creativity, critical thinking and collaboration. Central to our mission is our commitment to providing equitable access to our programs regardless of their family’s ability to pay. Visit edmo.org to learn more.
We are living in a unique moment in time. This customer service role is one of the most important. It's the first and often most constant relationship our EDMO® families have. You'll be responsible for providing excellent, heartfelt and genuine customer service to our families through all virtual mediums. This includes but is not limited to phone calls, emails, instant messages, google forms, and video calls.
Full time position
Hours: 40+ hours/week
Given the remote nature of this work, this position is available nationally. For this reason, we are unable to give a confirmed starting salary. This position will guarantee a rate substantially higher than the minimum wage in the applicants area, as well as include a full benefit package, 401K matching, and an open time off policy. If you are chosen for a screening salary ranges will be discussed for your geographic area.
Start Date: Oct 18th
This is a remote job. We are based in California so meetings will be on PST but we are ideally looking for someone in the EST or CST time zone.
You will also be required to travel to 3 in person retreats per year to collaborate with other Full Time Team members. Travel expenses will be paid by the org.
Vaccination for Covid 19 is required.
When you upload your resume upload it in the PDF format not word.
Click on apply will take you to the actual job site or will open email app.