At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network.
With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness.
EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide. Join us!
You will support the Evaluation Services (EVS) team in explaining assessment results to companies that have been rated by EcoVadis on their sustainability performance, by presenting our methodology, giving contextual information around their performance, and maintaining constructive discussions with customers. The ultimate goal of your role is to make sure that our rated customers are provided with highly professional support to maximise customer satisfaction and maintain continuous engagement. You will need to quickly master the Evaluation Services team concepts, processes and guidelines so that you can become an external facing champion for the EcoVadis rating methodology.
Main duties & responsibilities
Support the team with day to day requests from rated companies primarily in North America:
Collaborate with other departments to maximize transparency and customer satisfaction:
Drive solution improvement through feedback collection and analysis:
The job demands analytical, organizational skills and advanced soft skills to handle increasingly advanced requests for engagement and transparency from our rated companies:
What EcoVadis offers:
Term of Employment: Permanent
Location: Anywhere in the US (Office location available in New York City but open to a remote/home office-based position)
Are you interested?
Please apply directly online by clicking on the link below and attaching your resume and cover letter in PDF format.
For more information about EcoVadis please visit our website: www.ecovadis.com
EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.
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