Developer Advocate

About this role:

We’re looking to hire a Developer Advocate to embed in the SignalWire community and champion innovative uses of our technology and platform. Your role will be to imagine, prototype, and demonstrate out-of-the-box ideas for our tech, keeping internal teams up to date on developer feedback. You will be an advocate for the developer community and build up documentation through blog posts, tutorials, and any other avenue you identify.

What you will do:

• Act as a bridge between SignalWire and the developers who use our technology.


• Build innovative, easy to follow examples and documentation highlighting SignalWire’s products and services. Figure out where pain points are and provide feedback to internal teams.


• Provide guidance, technical expertise, and training to our developer community for areas such as API usage/implementation, software development kit (SDK) utilization, and overall software implementation fundamentals.


• Contribute to both internal and external technical documentation to ensure API stakeholders have first in class documentation at their fingertips when interacting with our API


• Develop and execute new initiatives to further enhance the use of SignalWire technology around the world


• Work with various developer communities to build relationships via meetups, conferences, and other gatherings.


• Coordinate with the marketing team to create developer focused content, webinars, and blog posts.

Requirements

• Demonstrated history of creating non-trivial applications in Javascript or another modern, general purpose programming language.


• You aren’t afraid to try new things and are always on the lookout for new technologies or tools to bring an idea to fruition.


• Previous experience building out a product or proof of concept with CPaaS APIs.


• You are comfortable working both independently and with groups. You have a knack for communicating effectively with different seniority levels, personalities, and cultures.


• Strong customer-focus, interpersonal and communication skills.


• 2+ years of experience in a developer relations role.


• Must be able to work within US time zones.

Bonus Points:

• Knowledge of VoIP protocols, networking, and telecommunication industry standards is helpful.


• Experience in contributing to open-source projects