Business Consultant

NEC Software Solutions is headquartered in the UK and operates around the world.

We employ more than 3,000 people in six countries, building software and services to get our customers better outcomes.

We traded as Northgate Public Services until 1 July 2021 when we rebranded to align with our owners, NEC. Most of our subsidiary companies did too (APD Communications, i2N, EMIS Care and Charter Systems) but our service design agency still trades as Snook.

We’ve been part of global tech company NEC Corporation since January 2018.

Find out more about our business on the Corporate Responsibility and Performance pages.

DOCUMENT SOLUTIONS Business Consultant (Home Based)

*Please note that this role is home based (UK) with travel to client sites UK wide and potentially, international customer visits*

JOB PURPOSE

Due to increasing demand we have an exciting opportunity for a Business Consultant to join our innovative and market leading Document Management team. This is a client-facing role delivering expert Business Consultancy, change management, project management, training and implementation services to our clients. The role includes process reviews and re-engineering, effective engagement with key stakeholders,  preparing documentation, pre-sales activities including tender responses and delivery of product sales demonstrations, if required.

KEY OBJECTIVES

• Provide advice to customers on best practices based on product and service knowledge
• Identifying and capturing customer requirements
• Produce, define and support acceptance testing
• Configure and\or direct others to configure systems to support business design
• Project Managing EDRMS projects and services to time and budget using best practice project management skills.
• Managing project resources to deliver to plan
• Support the production of appropriate financial controls and processes. These include but are not limited to: billing; expenses control; expense recharging; forecasting
• Production and maintenance of project plans that are shared with key stakeholders
• Highlighting of risks, producing potential change controls and managing issues using agreed processes
• Where required support sales process for tenders and demonstration
• Identifying opportunities and leads to sell Document Solutions and\or other NPS solutions
• Maintain and develop a good all round understanding of associated NPS product offerings such as land and property, housing and revenues & benefits
• Where directed mentor and train other staff
• Support the production of quotes that reflect risk, sales input and business objectives

RESPONSIBILITIES

• Responsible for the creation and maintenance of PID (Project Initiation Document) documents and associated appendices (risks, issues, change controls etc)
• Allocating and scheduling project resources
• Financial controlling of project with provided systems
• Interacting with customer and being point of contact throughout project
• Responsible for the delivery of allocated project tasks to budget and timescales within the bounds of the contract commitment
• Responsible for ensuring that project task overruns are highlight in advance to management to gain approval with clear justification
• Responsible for picking up and learning new elements of the solution and producing\enhancing relevant elements of the delivery process
• Responsible for maintaining and developing application skills required to implement, configure and train on relevant solutions
• Responsible for using relevant templates or create new ones to produce professional, edited, high quality documentation as required to support a project and/or NPS solutions
• Responsible for working with a sites IT team, third parties or other NPS teams to ensure work is carried out in line with NPS and local security, DR and BC polices

Minimum Requirements:

• Use of PRINCE2 or a similar project management methodology
• 5+ year’s project management experience
• Experience of Document Management software and its deployment
• Knowledge of local & central government processes and procedures
• Proficient in Microsoft Office products (Outlook, Word, Excel, PowerPoint).

Preferred Experience:

• Experience of [email protected] as a user, implementer or trainer
• Windows Platforms
• SQL Server
• Google G-Suite

Must Have Skills:

• Demonstrated ability to work independently and collaboratively with colleagues, customers and partners
• Excellent communication skills, organizational skills, prioritization skills, documentation skills, problem-solving and analytical skills
• Must be a self-motivated person with a drive for continuous learning and improvement

Employees of NEC are entitled to the following Company funded benefits:

• Single Private Medical Cover (with the option to select family cover at an additional cost)
• 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days
• 4 x basic salary life assurance cover
• A Group Pension Plan with fantastic employer contributions
• A selection of tax efficient flexible benefits to suit your individual needs
• The role offers a competitive salary.

OTHER INFORMATION

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC is an equal opportunities employer, welcoming applications from all communities.