Director, Sales

Accolade at a glance…

Accolade provides personalized health and benefits solutions designed to empower every person to live their healthiest life. We help millions of people and their employers navigate the complexities of the healthcare system with empathy, expertise and through exceptional service while supporting them in lowering the cost of care and improving health outcomes. Accolade blends technology-enabled health and benefits solutions, specialized support from Accolade Health Assistants and Clinicians and access to expert medical opinion services for high-cost treatment decisions. We consistently receive consumer satisfaction ratings over 90 percent and have been recognized by Inc. Magazine as a Top Place to Work 2020 and Business Intelligence for Excellence in Customer Service 2020. Please visit us on LinkedIn, Twitter, Instagram and Facebook and at accolade.com.

Role overview

The Director, Sales is responsible for the development and management of a designated region. This will include leading, directing and managing activities of Sales Representatives within a specific geographical area as well as leading his/her team to the achievement of established business objectives.
Location - Open to multiple locations/ Open to this position being remote

A day in the life…

• Lead, manage and develop the skill sets and overall performance of the sales representatives in his or her Regional Business.
• Hire, train, develop and coach new and existing sales representatives.
• Develop and implement approved business plans to contribute to overall sales success.
• Achieve organizational objectives through effective leadership and forecasting of opportunities.
• Effectively identify/monitor multiple local market conditions and build strong customer relationships.
• Monitor all field activities to make certain all are within compliance guidelines. Other accountabilities will involve:
• Ensure appropriate delivery of marketing and sales tactics in Region.
• Collaborate on development of goals and objectives at all levels and build appropriate measures to ensure achievement.
• Minimize turnover through retention initiatives and ongoing leadership actions
• Provide frequent and ongoing performance feedback to all direct reports and foster a team oriented and supportive working environment.
• Establish performance expectations and oversee activity of direct reports, including adherence to policies.
• Oversee performance management process for all team members and ensure fair, timely resolution of disciplinary issues.
• Foster an environment that rewards accomplishment and encourages the advancement and retention of productive employees.

What we are looking for…

• BA in a business or technical related area of study
• Minimum 8-10 years of successful sales leadership experience, Healthcare leadership is a plus.
• Experience selling complex, multi-stakeholder solutions. SaaS, health & welfare benefits, healthcare IT, health and welfare benefits outsourcing, human resources IT benefits software, health plan or TPA experience.
• Proven and established relationships with Executives (VP, C Level).
• You should be a “hunter” with proven experience in running long, complex B2B sales cycle processes for large companies and proven track record of closing large complex deals.
• Working knowledge of the advocacy space and working

Where permitted by applicable law, candidates must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Accolade, Inc. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief.

Please note that a request for exemption due to a personal preference not to receive a vaccine is not protected by law. All requests for exemptions from this mandate shall be directed to the Company recruiter who shall route the request to the Company’s human resources department.

What is important to us...

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others

Making a difference in our members’ and customers’ lives is what we do.  Even when it’s hard, we do the right thing for the right reasons.

We are strong individually and together, we’re powerful

Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done

Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We’re boldly and relentlessly reinventing healthcare

We're curious and act big - not afraid to knock down barriers or take calculated risks to change the world, one person at a time.