Partner Services Architect - Cortex


Palo Alto Networks

London, United Kingdom
Full Time
3y ago

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

As a Partner Services Architect for our Cortex Partner ecosystem, you will provide a mix of technical architecture and service design activities as well as internal solution development and knowledge management. 

You are an expert with a strong understanding of security operations that include but are not limited to Managed Detection and Response (MDR), Incident Response (IR), and Security Orchestration, Automation and Response (SOAR). You know how to make the best use of Cortex products to design, build, and implement a successful service within the Partner ecosystem. You will drive the design of new partner services and optimize the solution by leading the initial execution of projects.

This position requires strong leadership and communication skills; you will need to coordinate and collaborate with the Cortex community to determine tools and techniques, and develop Cortex assets. Additionally, you will need to articulate a clear vision to partners, customers, consultants, and account managers.

Your Impact

  • Grow the Cortex Managed Services business through strong collaboration with internal and external stakeholders
  • Develop innovative solution offerings in support of Services-Led GTM strategy for Cortex partners
  • Identify services and market opportunities where partner services can be used to optimize the deployment and operation of Cortex products in on-premise, and public cloud models
  • Working with the product-line, the Partner Services Architect will develop services with clear and documented value propositions, and effectively communicate our value propositions to Services Sales, Account Management, and Partners
  • Engage with partners in the delivery of new services and strategic engagements with a focus on service validation and the development and capture of Intellectual Property
  • Refine our services for efficient consumption by partners. Ensure successful completion of projects and share lessons learned
  • Collaborate on recommended architectures with Consulting Engineers, Developer Relations and other internal SMEs
  • Collaborate with Product Management and Engineering teams on new products and features to ensure Partner Readiness
  • Work with Partner SEs to create an enablement plan and provide advanced 'Partner SE' support for updates in the Palo Alto Networks Services strategy within the Cortex product-line


Your Experience

  • Strong communication and presentation skills, both written and verbal
  • Ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution
  • Experience selling, demonstrating, installing and troubleshooting network infrastructure security products
  • Experience with security technologies such as Next-Generation Firewalls, IPS, URL Filtering, Anti-Virus, EDR solutions, etc
  • Proven experience working with MSSP’s with Service Definition, Architecture Build, and Service Delivery
  • Experience and understanding of security & the latest trends in security
  • Working knowledge of SIEM and threat analytics will be beneficial
  • Industry Certifications in the security space will be an added advantage
  • Experience and good understanding of API’s, orchestration tools etc. will be an added advantage
  • Good understanding of Unix/Linux and Windows operating systems. Scripting will be an advantage
  • Travel of 25% within the designated region and subject to travel policy

Additional Information

The Team

As part of our Partner Services Team, you’ll support the partner and sales team with technical expertise and guidance when establishing trust with key partners. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our Services-Led team, you are driven by a partner services sales environment and find fulfillment in working with partners to resolve incredible complex cyberthreats. 

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

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