Manager Systems Engineering - Prisma SASE

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Prisma SASE is the industry’s most complete SASE (Secure Access Service Edge) solution with industry-first innovations and a full set of best-of-breed capabilities; Firewall as a Service (FWaaS), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Zero Trust Network Access (ZTNA) & Software-defined WAN (SD-WAN)

As a Systems Engineering Manager, you lead, mentor, and coach a team of dedicated Systems Engineers. You raise the bar, providing the guidance and tools your team will need to continue to perform and excel within their positions. You’ll partner closely with your team to find opportunities for training, product development feedback, and changes to our sales approach. You enjoy developing highly skilled talent, committing your time to enable their success and accomplishments. 

You’ll educate our partners and customers, providing thought-leadership in the constantly changing environment of SASE. You’ll act as an example for your team on establishing relationships with customers, acting quickly to resolve concerns and show value in solving business challenges. 

Your Impact

• Establish and maintain executive technical relationships with assigned customers within your sales territory 
• Coach System Engineers (pre-sales) to engage with customer contacts on value driven relationships 
• Deliver company positioning and messaging for our Prisma SASE solution to customers, partners, and external audiences  
• Deliver highly technical, strategic content to external audiences to help educate and empower our clients, partners, and employees 
• Recruit and train new Systems Engineers into the territory
• Onboarding, training, and mentoring your new and established team members to maintain a high level of technical capability and independence 
• Influence sales process by partnering with clients and prospective customers to implement best practices within their digital environments  
• Support field System Engineers in complex POCs, troubleshooting, and challenges found in customer environments
• Foster channel partner relationships with their technical teams
• Provide technical leadership in customer interactions to include sharing SASE trends and standard methodologies being employed by other customers to actively be part of the selling process—have a unique value with the customers in your district
• Direct account engagement and customer relationships are a critical part of this role
• Leverage client and SE feedback to provide meaningful details around our service and product offerings to the appropriate internal departments for improvements

Your Experience

• Experience as a manager in systems engineering/pre-sales
• Industry knowledge of SASE and SD-WAN product market trends, and in-depth knowledge of competitive SD-WAN products
• Knowledge of how to deliver comprehensive SASE solutions to Palo Alto Networks' customer base, and maintains a general understanding of competitive selling strategies
• Strong communication (written and verbal) and presentation skills

The Team

As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.