Process Pro Consulting helps businesses run smarter. Our tech-savvy, process-oriented team specializes in defining and implementing repeatable processes to make sure our customers are getting the most out of every tool.
We're looking for a motivated individual who values:
An always learning and growing mindset
Collaboration and team-focus
We’re looking for a hard-working individual to help advise our customers in Sales & Marketing Operations leveraging HubSpot and other software. At Process Pro we work with customers ranging from start-up to later growth stages, in both SaaS and Professional Services industries.
This individual will work with our Principal Consultants as well as third-party system experts (HubSpot, Salesforce, Zapier, etc.) to develop, document, and optimize processes; implement and optimize third-party software tools; establish metrics and reporting for management teams, and enable change management within our customer’s teams to ensure project success.
As part of our customer-focused, results-driven organization you’ll be responsible for ensuring all projects are completed within expectations and the customer’s experience meets our high standards. Our goal is to help implement or optimize HubSpot and integrated tools to enable our customers' teams. This role is responsible for taking customer requirements, developing solutions, and executing on elements of the project to ensure those goals are met.
Those applying need to be able to:
Work directly with customers, serving as the main point of contact and ensuring a successful project
Collect and review project (ex. HubSpot implementation) requirements with clients and work directly with team and clients to determine, design, and implement the software solutions
Advise and manage roadmaps for rapidly growing companies on their Sales technology stack and processes
Manage simultaneous software implementations for multiple clients, engaging customers in regular strategic calls to ensure project milestones are met
Keep well-documented requirements gathered from clients and provide weekly updates
Organize and analyze data using Excel
Research and troubleshoot issues with System Specialists and develop solutions for customer requirements
Develop training materials/guides for customers and educate customers to ensure adoption of the software
Review, manage, and train System Specialists who are assigned to your projects
4+ Years experience in either Sales or Marketing operations, SaaS preferred
2+ Years experience in using HubSpot, including experience across multiple Hubs
Experience working with early-stage companies and a deep understanding of the specific challenges they face
Proven project management experience, including the ability to develop project plans, milestones, and then execute to those timelines
Customer-facing consulting experience is a plus; however, all candidates should be able to facilitate meetings and demonstrate the ability to establish and build relationships with clients
Strong knowledge of the sales cycle and how CRM and related applications play a role as a cohesive sales solution
Experience with automating workflows for key business processes
High attention to quality and detail
Experience in other third-party cloud-based tools such as Salesforce, Zapier, etc. is also helpful
Job Type: Full-time
Salary Range: $60,000.00 - $100,000.00 per year
Paid time off
Monday to Friday
HubSpot: 2 years (Preferred)
Sales/Marketing Ops: 4 years (Preferred)
All your information will be kept confidential according to EEO guidelines.