Shopify’s mission is to make commerce better for everyone. From building a new product feature for our commerce platform, to helping a merchant troubleshoot an issue over the phone, we want to empower our ecosystem through our work.
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Shopify is the leading omni-channel commerce platform. Merchants use Shopify to design, set up, and manage their stores across multiple sales channels, including mobile, web, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business, from payments to shipping. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Headquartered in Ottawa, Canada, Shopify currently powers over 1,000,000 businesses in approximately 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, FashionNova, and many more.
The Lead, Post-Sales Solutions Engineering manages a team that is responsible for engaging with the largest high-growth, high-volume Shopify Plus merchants on the platform on short to medium term service deliveries. Ranging from deep discovery engagements to storefront recommendations, these service deliveries are focused on a merchant’s overall business plan, and are designed to accelerate their growth and ensure long term success. The Lead, Post-Sales Solutions Engineering will operationally manage the scheduling, planning and execution of service delivery as well as be responsible for growing and developing a team of individual contributors.
Closing date: October 9th, 2021 at 11:59pm EST.
At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Please take a look at our 2020 Sustainability Report to learn more about Shopify's commitments.
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