HR Generalist/HR Analyst

About us, but we’ll be brief

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

Experian Consumer Services – Careers That Define “What’s the Next Big (Data) Thing” for Consumers?

What could be more exciting – personally and professionally – than being part of a “disruptive” business? Consider taking your career to the next level by joining the Leader that continues to disrupt the competition. As the “disruptor” and market leader we pride ourselves on building new markets, leading the pack through continuous evolution and innovation. It’s a position Experian Consumer Services has enjoyed for more than a decade and we’re always looking for the talent that can help expand that lead.

This position will be supporting the Experian Consumer Services - a passionate and innovative team with a mission to provide Financial Power to All™. Our portfolio offers credit education and identity protection solutions to consumers and helps businesses manage the impact of a data breach.

Our team is seeking a HR Generalist/HR Analyst passionate about Process Optimization and with strong analytical thinking to support a fast-growing business. In this role, you will not only partner with stakeholders and HRBPs to support a variety of existing HR activities, but you will also have a key role in driving changes that will increase the team’s efficiency and productivity.

What you’ll be doing

• Create and analyze workforce metrics, trends, reports, and presentations.
• Respond to data requests from HRBPs and other members of the team
• Partner with a Global HRIS team to have the latest HR analytics tools and resources and seek thought partnership as needed
• Review administrative processes looking for opportunities to increase efficiency (including automation through company provide tool), recommending and driving solution implementation with the support of other team members
• Partner with Managers and/or HR Business Partners on employee relations situations
• Provide the operational knowledge and expertise to guide managers and employees on HR processes
• Collaborate with the HR Center of Excellence (CoE) and Regional HR to support various talent initiatives to include Performance Management, Talent Reviews, Workforce Planning, etc.
• Guide hiring managers on talent needs, such as job evaluation, determining job requirements, offer equity, and planning for expedited onboarding
• Advise managers on HR policies and procedures; ensure understanding and administration is fair and consistent; provide interpretation and standard practice; escalate as appropriate
• Handle various activities related to onboarding and off-boarding
• Participate in inclusion and diversity programs, and other business-specific employee programs

What your background looks like

• An undergraduate degree, preferably in Business Administration, Human Resources, Organizational Leadership, Development or Effectiveness preferred or equivalent combination of education and related experience
• A minimum of 2 years related experience within a range of HR disciplines preferable experience with HR Analytics and Process Optimization
• Experience working with metrics, reports and data systems
• Fast learner. You will be trained in a series of HR support and analytics systems and being able to leverage your learnings across several disciplines will be crucial to your success.
• Must have excellent follow-through and a strong sense of urgency.
• Ability to communicate and interact effectively with all levels of management, and partner extremely well with others to get work done with and through others
• Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality
• Experience in counseling managers and employees in employment-related matters such as performance issues/reviews and employee relations issues
• Proven expertise in Excel, being able to create and consolidate data, pivot tables, build dashboards and automated templates. 

Perks

• During this pandemic, all Experian employees are working remotely. Once it’s safe to do so, we’ll slowly return to our offices however we are in no rush to do this. The safety of our employees is of utmost importance.
• Eligible for 15 days of Flexible Time Off (FTO) annually, FTO hours accrue per pay period and  five (5)  sick days and two (2)  volunteer days (plus eleven paid holidays)
• Competitive pay and comprehensive benefits package, with a bonus target of 10%
• Flexible work schedule and relaxed dress code

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.