Employee Experience Communications Manager

at

Medable

Palo Alto, CA
Full Time
2mo ago

Company Description

Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.

Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.

Job Description

  • Establish a communication strategy that reinforces Medable’s voice/brand and produces a cohesive narrative to employees and candidates
  • Work in close partnership with MarComm to ensure employee and candidate experience communications are in alignment with Medable’s public presence, voice, style and brand
  • Support the Executive and HR Teams in delivering messages that reinforce Medable’s programs, initiatives, culture and mission 
  • Take lead on establishing a well-polished and thoughtful presence and strategy for external candidate-facing platforms
  • Take lead on establishing a well-polished and thoughtful strategy for external candidate-facing platforms that drive candidate sourcing traffic for high demand jobs through external campaigns (e.g. Glassdoor, LinkedIn)
  • Develop a robust employee/candidate experience communications strategy, editorial framework, and annual/quarterly comms plans in partnership with HR Leadership
  • On hand to deliver timely and critical internal communications to employees (e.g. crisis management, important company/team milestones) 
  • Develop and curate content that engages employees within Medable's internal employee resource portal and allows employees to easily find the information they need on a wide variety of topics as well as HR driven programs and initiatives 
  • Review, edit, and collaboratively produce content for a wide range of internal communications channels
  • Support Medable’s ‘remote-first’ work environment by maintaining critical departmental resources/information within internal systems to facilitate collaboration, internal knowledge-share, and efficient communication across teams
  • Assist with the development of internal messaging and marketing for Human Resources teams to enhance and reinforce overall culture and morale. Work with HRBP and specialist teams to support operational communications and helping them refine their message to align with employee brand and common voice
  • Manage messaging and communication activities to support all internal organization-wide employee groups and activities (e.g. Diversity & Inclusion (DEI))

Qualifications

Skills:

  • Excellent verbal and written communication skills
  • Excellent interpersonal skills & cross-functional collaborator 
  • Ability to distill disparate sources into a cohesive voice and message 
  • Excellent time management skills with a proven ability to meet deadlines 
  • Proficient with Confluence, Google Groups & access rights as well as other internal communication resource tools
  • Self-motivated
  • International experience (preferred)

Experience:

      Minimum Requirements:

  • 3+ years of working experience as a Communications Specialist/Manager
  • Minimum Requirement: Bachelor’s degree in Communications or a related field
  • Software Skills:  Microsoft Office, Adobe Photoshop/Illustrator, Google Suite, Confluence, Google Groups, Google Sites

      Preferred Requirements:

  • 5+ years of working experience as a Communications Specialist/Manager
  • Master’s degree in Communications or a related field

Additional Information

Travel Requirements: As required

All your information will be kept confidential according to EEO guidelines.

Medable, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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