About Informa Tech
Informa Tech provides specialist research and consultancy, must-attend events, festivals and training, high quality digital media and effective marketing services, helping tech businesses and professionals who want to apply the latest technology in their roles to connect, learn more and do more.
We have over 100 leading brands, which include event brands such as 5G World, AI Summit, Black Hat, Enterprise Connect and GDC; festivals including London Tech Week and Africa Tech Festival; research, consultancy and data from Omdia; and specialist digital media and marketing services from InformationWeek and Light Reading.
The role of the Customer Success Specialist is to fulfill sales support and customer service to event clients, from point of sale to event date and rebook, customer service and coordination of sold programs.
Areas of Responsibility & Accountability:
Knowledge & Skills:
Experience & Qualifications:
Measures of Success:
Why work at Informa
Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
See how Informa handles your personal data when you apply for a job here.
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