Payroll Operations Manager



Nottingham, United Kingdom
Full Time
3y ago

Company Description

Who are Experian?

We unlock the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to university, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.

For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.

Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Job Description

A bit of background…

The objective for the Payroll Operations Manager (UK&I) is to ensure that the procedures are in place and followed to ensure that payment is made accurately to 3,600+ UK&I based employees. The Payroll Operations Manager will be responsible for managing a team of three which comprises of a Team Leader and two Payroll Administrators.

You will also partner closely with the Reward, Pensions, Corporate/Regional Finance, Business Operations, Internal Audit, 3rd party consultancies and government bodies. The payroll cost to the UK business in 2020/2021 was c.£253 million

Why should you apply for this role?

This is a rare opportunity to lead a fully in-house UK payroll service for a large forward-thinking FTSE 50 global organization. You will be involved in a host of payroll items from international taxation on UK share-based payments to advising on new benefits and company policies; from working on confidential mergers and acquisitions to advising on changes to maternity legislation – and everything in between.

This role would be a definite boost to any Payroll Manager’s career looking for more experience within a large organisation.

What you’ll be doing…

  • Leading the production and delivery of all monthly Payroll activities and associated reporting
  • Acting as a key advisor to key business stakeholders, to provide expert advice on all statutory legislation issues, changes relating to PAYE, NIC, statutory benefits, benefits in kind and is seen as the key contact and support for the business
  • Analyses reporting requirements and delivers the information to key stakeholders by utilising an expert knowledge of excel to manipulate data extracted from multiple sources
  • Supporting the business through changes that affect the Payroll function
  • Ensure controls are actioned and in place to prevent any inaccuracies within as well as ensuring audit controls are being adhered to
  • Ensure that payroll costs are accurate and are therefore reflected correctly in our accounting system and procedures are in place and maintained to meet all statutory deadlines
  • Coordinates with auditors to provide process-related information and resolve audit issues
  • Pro-actively identify and utilise Oracle, OBIEE and Microsoft Office to maintain and improve process efficiency across the Payroll function
  • Support the Head of Payroll UK&I in large scale projects and changes to procedures
  • Acting as the primary contact for payroll issues raised by employees, the business or third parties
  • Guide continuous delivery of training of systems and processes to all Payroll team members

Could this be the role for you? Here’s what we’re ideally looking for: 


  • Demonstrated experience in a Payroll leadership role within a similar sized organisation, with the ability to operate in a results-driven environment
  • Ability to build strong relationships with key stakeholders and able to gain clear agreement from others through persuasion, negotiation and promotion of ideas
  • Demonstrated experience with statutory legislation relating to PAYE, National Insurance and Statutory Payments
  • Knowledge of Appendix 5 and 6 in relation to UK&I and international payroll calculations
  • Detailed knowledge of employment law as applicable to payroll
  • Excellent understanding of varied employer benefit policies

Tech capability:

  • Knowledge of Oracle HRMS & Payroll processes (desirable)
  • Demonstrable competence in the use of Microsoft Excel (desirable)



  • CIPP Diploma in Payroll Management (desirable)

Additional Information

Why choose us?

Our colleagues’ health and wellbeing is a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered!

At Experian we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. We care about work that works, whether that’s about where you work or adjusting your hours to fit better with your life. Our flexible working practices, including our hybrid working model where employees can split their working time between the office and their home, support our belief that this balance brings long-lasting benefits for our business as well as our people. So that you can love where you work please discuss what works for you with your recruiter during the hiring process.

Could this be the role for you? Apply now to start your journey with Experian.

To learn more about our culture and what it’s really like to work here, check out our interactive guide here:

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