Product Manager


Purpose Financial

Toronto, Ottawa, Montreal, Canada
Full Time
3y ago

Company Description

Purpose Financial is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Financial's businesses include Purpose Investments, Purpose Advisor Solutions, and Thinking Capital.

Who is Thinking Capital:

At Thinking Capital, we’re changing the landscape of financial technology!  Simply put, our mission is to empower Canadian small businesses through innovative financial services. At the heart of our offering is our digital experience, which is powered by our proprietary software platform, our real time connections to a multitude of data sources and our advanced data science models. We are squarely in the corner of owners and entrepreneurs, providing for them, and at the right moment, the financial support they need to grow and thrive.

Job Description

The Product Manager is a crucial role at Thinking Capital. We are looking for a strong product manager to support our team through the critical stages of rapidly growing our base of small business customers for our AR/AP payment and new products. You will work closely with our team of experienced software engineers to drive the evolution of Thinking Capital’s financial products and bring new SaaS offerings to market, including small business cash flow insights and payments offered on the Thinking Capital platform.

As a Product Manager at Thinking Capital, you will wear many hats, including product owner and project manager. You will collaborate with stakeholders to translate our corporate OKRs and priorities into a product roadmap and work closely with the development teams to get it done. You should have a proven understanding of gathering and communicating business needs to development teams, with the context, detail, and guidance necessary to maximize their effectiveness. 

At Thinking Capital, we believe in empowering people to take ownership of customer problems and bring innovative digital products to life from 0-1 for our small business customers. 

What You Will Do:

  • Evangelize the AR/AP product vision, product roadmap constantly so all stakeholders are aligned, have context, and understand where we are going

  • Develop and manage your product roadmap, continuously articulating your rationale for prioritization and driving tough tradeoffs decisions to balance competing stakeholder interests

  • Act as the Product Owner for product-development activities, providing direction and making prioritization decisions

  • Constantly assess your product-market fit, using customer insights, competitive analysis, and your own industry knowledge to adapt to changing conditions and refine your approach

  • Represent the customer. Be the voice of the customer. Build impactful, lasting customer relationships. Bring the customer's voice into the product creation process

  • Actively assesses and prioritize unplanned issues, working closely with teammates and with stakeholders across the organization to understand the business impact, complexity, and priority

  • Work within our iterative product development process and take ownership to ensure delivery deadlines are met

  • Engage cross-functionally with marketing, sales, risk, engineering, and other stakeholders to ensure flawless go-to-market execution of your initiatives

  • Foster an environment that promotes innovation. Think beyond what the customers are asking for and design what the customer hasn't even considered.


    What you Bring

    • 5 years or more of relevant and progressive experience in Product Management in financial services or in SaaS companies

    • Strategic and business-minded with a strong passion for helping customers, and providing solutions to their problems;

    • Excellent leading, influencing, and negotiation skills - strong ability to build consensus and get buy-in on product vision and direction, and orient teams to the actions required for success;

    • Excellent time management skills and highly organized with the ability to multitask, execute on short-term projects and manage ongoing long-term strategies;

    • Ability to successfully manage multiple projects simultaneously and handle a fast-paced work environment, new challenges, and changing priorities

    • Excellent interpersonal skills - you are able to build and scale stable relationships with a diverse array of stakeholders both internally, and externally with prospects and customers

    • The propensity to stay calm and reasonable under pressure, with sound judgment and decision-making abilities;

    • Team player with strong collaboration skills - you seek to understand, ask the right questions, communicate proactively and effectively on the goals and outcomes for an owned product, and involve the right people at the right time;

    • You have grit - you are conscientious, resilient, and dedicated to achieving excellence and driving results

    Additional Information

    • We believe in innovation and vibrant culture - Work for an innovative, people-first, financial services firm that values entrepreneurialism
    • We believe in a flexible work structure – A flexible hybrid work model that empowers you to do your best work whether at home or at the office
    • We care about your rewards - Competitive compensation including equity programs
    • We care about your health – Comprehensive group health and dental benefits and life insurance, including a Lifestyle Spending Account for all your wellness needs
    • We care about your rest - A flexible paid-time-off policy with unlimited vacation days, flexible sick and mental health days
    • We care about your family - Paid parental leave for eligible employees with top-up
    • We care about your future – Group RRSP matching and TFSA program in Purpose funds
    • We care about your development – Subsidies are available for courses and tuition

    Purpose Financial is an equal employer and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates. We encourage all qualified candidates to apply and if accommodation is required during any stage of the recruitment process, please contact any member of the Talent team. We thank all applicants for their interest; however, only those selected for interviews will be contacted.

    In light of the COVID-19 pandemic, we are currently working from home. The safety and wellbeing of our teams is our top priority and office time is currently available on a voluntary basis. Our future work philosophy will be a hybrid model allowing for flexibility and collaboration.

    For safety reasons, Purpose Financial has adopted a vaccination policy that allows only fully vaccinated employees to enter our offices.

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    Onkar By: Onkar