Logistics Program Manager

Wish has a great opportunity for a Logistics Program Manager to help support Logistics Operations.
Wish is transforming the way the world shops by offering a convenient and personalized mobile
shopping experience. Our mission is to offer an unlimited selection of affordable quality goods to be
accessible for everyone on a global scale. We selectively bring together world-class technical talent
who are passionate about connecting relevant products to relevant people. 
What you’ll do: 
 Manage shipments and task tracking with internal logistics teams based in the US, EU
and China to monitor and coordinate global warehouse and shipping solutions. 
 Create and implement improvements to our transportation and logistics network that
deliver flexible and efficient products on behalf of our customers.
 Create actionable reporting and monitor assigned logistics KPIs on a daily basis.
 Communications across various internal and external partners to ensure alignment of
goals and tasks to ensure the overall success of the program.
 Tactical leadership of strategic initiatives planning and forecasting to appraise
performance and problem resolution by directly contacting 3PL partners in US/CN/EU.
 Create new processes and solutions related to returns and reverse logistics.
 Work within tight time constraints to meet critical business needs; we work fast and
hardWish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Wish has a great opportunity for a Logistics Program Manager to help support Logistics Operations. Wish is transforming the way the world shops by offering a convenient and personalized mobile shopping experience. Our mission is to offer an unlimited selection of affordable quality goods to be accessible for everyone on a global scale. We selectively bring together world-class technical talent who are passionate about connecting relevant products to relevant people. 

What you’ll do: 

 Manage shipments and task tracking with internal logistics teams based in the US, EU
and China to monitor and coordinate global warehouse and shipping solutions. 
 Create and implement improvements to our transportation and logistics network that
deliver flexible and efficient products on behalf of our customers.
 Create actionable reporting and monitor assigned logistics KPIs on a daily basis.
 Communications across various internal and external partners to ensure alignment of
goals and tasks to ensure the overall success of the program.
 Tactical leadership of strategic initiatives planning and forecasting to appraise
performance and problem resolution by directly contacting 3PL partners in US/CN/EU.
 Create new processes and solutions related to returns and reverse logistics.
 Work within tight time constraints to meet critical business needs; we work fast and
hard

#LI-SH1

 Bachelor’s Degree or in Supply Chain, Logistics, Economics or STEM
 Proven background and 4+ years prior experience in a program management or
operational role within parcels, international logistics, forward/reverse logistics and
warehousing management
 Demonstrable track record of success with proven experience in executing program
solutions in a fast paced, high growth, operational business environment
 Experience managing, negotiating, and communicating with internal business partners
 A self-motivator that manages multiple deployments of complex projects
simultaneously. Highly organized, ability to complete a high volume of tasks and
projects with little to no guidance and tight deadlines
 Proven track record of complex and creative problem solving and the desire to create
and build new processes
 Knowledge and experience with Incoterms and customs clearance 
 Familiarity with Google docs, sheets, slides
 Naturally curious. You're innovative, extremely creative and constantly looking for ways
to improve current processes.
 Mandarin speaking is a plus

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.