We're making a hardware wallet for the next 100M bitcoin users. Our goal is economic empowerment -- starting with bringing easy-to-use, reliable self-custody to a global audience. We're assembling a team deeply experienced in an extremely wide range of disciplines, including business, operations, design, software, hardware, security, and so many other aspects of product delivery. Come build the future of crypto-enabling hardware with us!
Square is looking for a resourceful, analytical, and detail-oriented Global Logistics Lead to develop and scale our Hardware Wallet logistics, fulfillment and distribution operations that will distribute to 100+ countries. This is a senior, execution-oriented role central to the development of an impactful, highly-visible new product area.
You will report to the Hardware Supply Chain Lead
Develop a supply chain and logistics strategy that supports the global growth objectives of the Square wallet
Work with the Wallet Business Lead to ensure the distribution strategy can meet the needs of an aggressive and evolving GTM strategy, and to explore opportunities for product availability through distribution partnerships
Design and implement a commercial and operational roadmap that supports world wide distribution across a variety of channels in all markets
Work with IT, finance, accounting, tax and other partner teams to deliver tools, systems, and processes to ensure smooth product flow, leveraging existing infrastructure where appropriate for the product and developing new tools where needed
Work with partner teams to define order-to-cash cycles (O2C) and procure-to-pay cycles (P2P) and ensure design of the fulfillment and logistics network optimizes for both
Develop supplier and distribution channel relationships, including distributors, retailers, partnerships that enable availability of the hardware wallet
Lead vendor selection and contract negotiations, including distributor pricing, levels of service and inventory asset management requirements
Design, develop, and deploy elastic supply chain models that ensure we are insulated from a variety of risks - including those posted by a dynamic regulatory environment for cryptocurrency-related products
15+ years of experience in Global Distribution, Supply Chain, Logistics or Operations, including network design and outsourced operations management.
Experience setting vision and executing reliably in both established businesses and blank-slate environments
A history of excellent working relationships and enabling the success of others
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
We want you to be well and thrive. Our global benefits package includes:
Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.
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