Senior Sales Engineer - Kubernetes

Mirantis is the fastest way to modern apps, providing containers-as-a-service at enterprise scale. The company uses a unique as-a-service model to deliver Kubernetes and related open source software, empowering developers to build, share and run their applications anywhere - from public cloud to hybrid cloud to the edge. Mirantis serves many of the world’s leading enterprises, including Adobe, DocuSign, Liberty Mutual, PayPal, Reliance Jio, Splunk, STC, Vodafone, and Volkswagen. Learn more at www.mirantis.com.

Mirantis is adding a Presales Sales Engineer  to our team!   As part of the Presales team, your work is to identify or create solutions for complex real-world problems through technical prowess, collaboration, versatility, and creativity. You will work internally with product management, marketing, and engineering teams to define enhancements to our products, and you will work in lockstep with Sales to communicate Mirantis product vision, features and value while anticipating and mitigating potential obstacles.

The Sales Engineer position offers candidates expansive opportunities for professional growth across a variety of business and technology domains. You will play a key role as an individual leader in the field and contribute internally to an organizational culture that deeply values transparency, performance, development, creativity, collaboration, and trust.

Main Responsibilities:

• Discover and qualify business alignment and technical fit between customer requirements and Mirantis product and services

• Define and document customer business drivers, problem statements, and technical requirements

• Position Mirantis products and services through dialog, presentation, demonstration, workshops and RFQ/RFP

• Develop solution proposals and statements of work collaboratively with Sales and the Services Deal-Desk (MSDD)

• Establish relationships as a trusted advisor to technical influencers and decision makers

• Advocate for customer needs and serve as a conduit for customer feedback inside Mirantis across Services, Product, and Support organizations

• Take ownership by getting involved in the delivery of services, technical support tickets and any area to ensure customer success

• Propose and contribute to prioritization and design for new product enhancements, features, capabilities or implementation of the same based on customer interaction and ecosystem observation in coordination with Product Management and Engineering

• Work as an individual or in collaboration with others to create targeted collateral for customer engagements

Characteristics for Success

• Contextual Communicator

  • Adapts to audience personas to communicate complex concepts, whether succinct or storied

  • Ability to tell a story through demonstration and whiteboarding targeted at the audience personas

• Analytical Problem Solver

  • Able to creatively solve a problem with incomplete data (infer context)

  • Breaks complex problems into smaller ones without losing context

  • Critically thinks about what, how and why

• Individual Leader

  • Does not rely on the direction of others; proactive and takes ownership

  • Confident, credible, agile, responsive, takes risks

• Information Assimilator

  • Rapidly acquires and applies knowledge and skill, sometimes under pressure

  • Strives to understand related concepts

• Business / Sales Minded

  • Understands sales processes & relationships

  • Adaptable to different levels of technical sales knowledge by account executives

  • Interpersonal risk taker

• Invested in Growth

  • Chooses to become exceptional at something

  • Learns from and persists in adversity, failure, iteration, and success

• Bachelor degree in Computer Science, Electrical Engineering, or similar field

• 5+ years designing/implementing distributed applications or systems on cloud infrastructure

• 2+ years experience with Microservices and/or container frameworks (Docker, Kubernetes, etc.)

• Hands-on proficiency with Linux & CLI

• Proficiency with at least one scripting/programming language or tool (bash, python, ansible etc)

• Excellent written and verbal communication skills, including public speaking and demonstrations

• Ability to be productive in a globally-distributed team

• Ability to travel up to 50%

Preferred Experience

• 2+ years experience in a customer-facing technical role

• Practical understanding of distributed systems, software development practices, application architecture, and DevOps philosophies.

• Hands-on experience with:

  • Open source software

  • Cloud Infrastructure - OpenStack, Google Cloud Platform, Microsoft Azure or Amazon Web Services

  • Software-defined-networking, virtualization, automated bare-metal provisioning, software-defined-storage, relational and noSQL database, identity and security engineering, architecture or design

  • Automation, DevOps and CI/CD tooling

  • OSS systems for infrastructure monitoring, logging and alerting

What does Mirantis offer you?

• Work with an established leader in the cloud infrastructure industry.
• Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies.
• Be a part of cutting-edge, open-source innovation.
• Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued.
• Receive a competitive compensation package with strong benefits plan and stock options.

Mirantis ranked in the top 50 of G2's Best IT Cloud Products of 2021!