At A&A Customs Brokers, Human Resources (HR) is focused on understanding what people need and knowing how to provide it.
We’re in search of a qualified and resourceful Sr. HR Generalist to support our team in ensuring smooth and efficient business operations. The HR Generalist will have both administrative and strategic responsibilities, helping us to plan and administer important functions, such as staffing, training and development, and compensation and benefits.
At A&A, we understand that our business thrives when our personnel thrives, and that starts by hiring the right HR professionals.
Objectives of this Role
Assist in developing and executing employee procedures and policies, providing guidance and interpretation for business operations
Participate in the development of HR objectives and systems, including metrics, queries, and standard reports for ongoing company requirements
Assist in administering benefits, compensation, and employee performance programs
Suggest new procedures and policies to continually improve the efficiency of the organization, and to improve the employee experience
Ensure legal compliance of HR provincial, state, and federal regulations and applicable
Prepare paperwork, schedule, and facilitate smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional new hire experience
Handle all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance
Provide an effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, organizational change, and all other employee-relations matters
Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contributes to the development of policies
Creating a recruitment plan and calendar according to operation and sales projections
Generating official internal documents such as offer letters, appointment letters, and performance management documentation
Creating onboarding plans and educating newly hired employees on HR policies, internal procedures, and regulations
Maintaining physical and digital files for employees and their documents, benefits, and attendance records
Collaborating with outside vendors, upper management, and employees to maintain standards conscripted by authorities
Collaborate with managers to evaluate employee performance and appraise their pay scale accordingly
Supporting managers in engaging with their employees in a positive, productive manner, in line with A&A values and guidelines.
Skills and Qualifications
Bachelor’s degree in HR, business, or a related field
CPHR designation, or in progress
Excellent communication skills, interpersonal skills, ethics, and cultural awareness
Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
Advanced knowledge of MS Office, HRIS systems, and comfortable learning new technical systems
Proven experience working effectively as a sole HR practitioner
Natural interpersonal and communication skills
Strong detail-oriented and resourceful mindset
Knowledge of provincial, state, and federal HR laws and regulations
Our future depends on bright, energetic people with a strong desire to learn, grow and play an integral part in our business growth and successes. We invite you to bring your skills to our company and see what A & A has to offer.