Square’s eCommerce team manages the first party products Square Online and Square Online Checkout as well as the online checkout platform that can be leveraged by other products at Square. Square’s eCommerce products have seen extraordinary growth year over year, globally, as more and more businesses understand the importance of using online channels to scale and operate. As the Senior Product Marketing Manager for Square Online Checkout, you will be an integral part of strengthening Square’s overall product offering for online selling. You will be the voice of our customer and partner with Product Management and Design to drive growth of both Square Online Checkout and our online checkout platform, globally.
You will lead the positioning and GTM strategy for our online checkout platform and our buyer checkout features such as Square Pay. You will also focus on strengthening our large seller strategy and positioning for Square Online and online checkout API. You will report to the Product Marketing Lead of the Square eCommerce team.
You will drive go-to-market positioning, strategy, and execution as we expand our online checkout platform and feature set.
Develop product positioning, value props and messaging for Square Online Checkout
Develop and execute the marketing strategy of the online checkout platform within our first party products. Examples include: Square Pay, buyer checkout for Square Online, QR code payment solutions, payment links in Square Point Of Sale, etc
Inform pricing and packaging strategy for CNP payments, new features and overall SaaS offering, globally
Develop our upmarket target customers, their needs/expectations, and how products will meet those needs through surveys, interviews, as well as feedback from account management, sales and customer success teams
Partner with sales and account management teams to provide sales enablement materials and training to drive larger account growth.
Partner and collaborate with Product Management, Design and Engineering to define the product strategy and feature roadmap
A BA/BS degree or equivalent practical experience, MBA a plus
8+ years experience working in product marketing, growth marketing, or marketing strategy
Experience managing a small team
Experience owning SaaS pricing and packaging strategy with experience in research and testing methodologies
Background in B2B2C preferably with prior experience in fintech and/or ecommerce platform company delivering growth in SMB tech
Experience in growth or lifecycle marketing via email, in-product, content marketing, and other owned/ earned channels
Strong quantitative analytical ability and excellent written and oral communication skills
Comfort in a face-paced, entrepreneurial, start-up environment
Genuine interest in and curiosity in helping small businesses succeed
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We want you to be well and thrive. Our global benefits package includes:
Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.
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