Automation Solutions Analyst

Company Description 

Dentsu’s integrated network of agencies is purpose-built to help clients navigate, progress and thrive in a world of change. To champion meaningful progress with and for our clients, we are organized in a way that puts our clients and their customers at the center of everything that we do. Our connected tools, products and capabilities are focused on delivering human-centric, integrated solutions -- seamlessly bringing together all of the creativity, media and CXM expertise of our network in service of both growth & good. 

Diversity is embedded in who we are and all that we do: our mindset, our solutions, and in our teams to empower an inclusive, equitable environment. We put our people at the center, creating space for growth, understanding and learning so they can thrive. Our differences make us richer and enable stronger relationships with each other and foster greater impact for our clients. We engage with our communities to drive positive social impact by fostering equity and working to create a digital society that works for all.   

Job Title: Automation Solutions Analyst 

Location: Full Remote 

Applicants

• “Applicants must be currently authorized to work in the U.S. on a full-time basis. No sponsorship is available for this position.”

Location to work

• Must live in the USA - East Coast or Central Time Zone, only.

Job Description 

The dentsu Automation Solutions team’s mission is to elevate our people’s potential by integrating automation and AI into everything we do. The team implements this vision by designing and deploying automation solutions to the business to solve for complex operational problems with holistic technical solutions. 

This position reports into the Senior Automation Solution Architect and will be focused on providing ongoing support for day-to-day automation activities. This role will ensure that the automation use case pipeline is well maintained with ideas converting to solutions in a timely manner.  

Responsibilities  

• Own and groom the ongoing automation use case pipeline and solution marketplace via UiPath Automation Hub with a focus on common problems and reusable components 

• Maintain user management and permissions across automation stack platforms/tools including UiPath Automation Cloud 

• Provide enablement support for CAP program and promote best practice use of platforms/tools including UiPath Automation Cloud 

• Ensure that automation solutions efficiently track common, automation specific, key performance metrics (KPIs) as well as the key performance metrics bespoke to the process and business requirements  

• Identify whether existing software functionality is being appropriately used in the relative use case prior to designing automation solution and communicating software best practice to software/platform owner/administrator for process optimization/standardization  

• Build strong inter-personal relationships with business stakeholders so that they can confidently lead change management associated with automation  

• Create feasibility studies, optimize the process, and estimate the workload​ for execution of automation solutions designs  

• Work closely with end business users/process practitioners/process experts/process owners to ensure that knowledge is transferred with the intention of business ownership  

• Perform code reviews​ and end-to-end testing before end users enter user acceptance testing  

Essential Skills and Abilities  

• Strong ability to dig into new technologies and understand their practical application to business problems  

• Passionate about finding the most simplistic yet effective solution for business problems  

• Strong ability to understand the obstacles between a use case’s current practice, best practice, and how automation can drive next practice  

• Strong creative and critical thinking skills with a focus on solving problems with given business requirements and a suite of technological potential  

• Strong communication skills with a focus on brokering information between technical roles and business facing roles  

• Strong conceptual and analytical skills, demonstrating outside-the-box problem solving skills, results oriented. ​  

• #LI-WO1

Education and Experience  

• Bachelor’s degree  

• 1-2 years of experience using RPA platforms such as UiPath, MSFT PowerAutomate, Automation Anywhere, Blue Prism, etc. 

• Superior proficiency in MS Office 365 applications including Visio, Excel, Word, PowerPoint, Teams, Planner, and Outlook  

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.