Client Engagement Manager

Role Title: Client Engagement Manager (Sales)
Industry: Consulting
Hours: Part-time, permanent
Location: Remote
Start Date: July 2022

We are looking for an experienced management consultant to support our efforts in the successful promotion of our consulting services in our key target markets and development of consulting engagements with clients. You will work directly with the Founder to support the implementation of our prospecting and sales strategy across a number of engagement channels that we use.

Primary Role Responsibilities
•    Drive client facing activity by securing meetings with new contacts in the market via selected channels e.g. email, messaging or telephone
•    Develop a thorough understanding of prospect clients’ key characteristics and needs and the relevant Eupnea propositions, ensuring our engagements encompass the full breadth of the firm
•    Work directly with the Founder and our consultants to support effectively our range of business development activities and best practice (including conducting market research and organising branded events) and development of the prospecting and sales capability
•    Ensure client feedback (and learnings from) are shared and acted upon to help leverage prospecting capability, increase opportunity conversion and client satisfaction. Identify winning behaviours based on client feedback and best practice principles and increase effort/activity on the right opportunities
•    Help develop sales enablement campaigns and drive opportunities from marketing and sales campaigns
•    Join relevant industry events, forums, panel discussions, talks and roundtables on behalf of Eupnea to utilise business networking opportunities and raise the profile of Eupnea
•    Accurately record all business development activity (conversations and opportunities) and KPI measurement in our systems
•    Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.

Skills & Experience Required
•    Strong academic background. A Bachelor degree is necessary. A MBA or MSc in a quantitative field is considered a plus
•    3+ years of experience in a similar or other sales-focused role within the consulting industry and demonstrable evidence of supporting closure of consulting contracts with businesses within Financial Services and at least one other industry e.g. Energy, Utilities, Retail etc.
•    Deep knowledge and strong expertise in promoting consulting services within some of the following areas: Strategy, Organisational Design, Business/Process/Digital Transformation, Governance and Change Management
•    Strong communication and interpersonal skills with previous experience working with Senior- or Executive-level professionals in the industry
•    Excellent time management and organisational skills with strong ability to work independently and under pressure and respond effectively on own initiative to changing situations and priorities generating expected or desirable outcomes
•    Detail-oriented, solutions-focused and accurate with positive can-do attitude
•    Be able to work effectively in an entrepreneurial start-up environment, collaborate with others in different business settings & manage multiple stakeholders
•    Excellent business and commercial awareness
•    Knowledge of standard software packages (demonstrated proficiency in Microsoft Office is required) and ability to learn company-specific systems.

Our Brand Values
1. Be trustworthy 
2. Decide with integrity
3. Act responsibly
4. Hold yourself accountable
5. Encourage innovation

Our vision is to create a brighter future for businesses through delivering outstanding consulting service to our clients. If you share our ambition and our brand values resonate with you, then we would like to hear from you!